All Systems Operational

About This Site

We are the UK’s leading colocation and cloud infrastructure provider.

We provide colocation and cloud infrastructure services from our 14 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.

Uptime over the past 90 days. View historical uptime.
Business Continuity Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Newcastle Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Reading Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Data Centre Services Operational
90 days ago
100.0 % uptime
Today
SC-1 - Edinburgh South Gyle Operational
90 days ago
100.0 % uptime
Today
SC-2 - Edinburgh Medway Operational
90 days ago
100.0 % uptime
Today
SC-3 - Edinburgh Newbridge Operational
90 days ago
100.0 % uptime
Today
NE-1 - Newcastle Central Operational
90 days ago
100.0 % uptime
Today
NE-2 - Newcastle East Operational
90 days ago
100.0 % uptime
Today
NW-1 - Manchester Operational
90 days ago
100.0 % uptime
Today
LN-1 - South London Operational
90 days ago
100.0 % uptime
Today
SE-1 - Milton Keynes Operational
90 days ago
100.0 % uptime
Today
SE-2 - Maidenhead Operational
90 days ago
100.0 % uptime
Today
SE-3 - Reading South Operational
90 days ago
100.0 % uptime
Today
SE-4 - Reading East Operational
90 days ago
100.0 % uptime
Today
SE-5 - Fareham Operational
90 days ago
100.0 % uptime
Today
WM-1 - Birmingham Operational
90 days ago
100.0 % uptime
Today
YH1 - Sheffield Operational
90 days ago
100.0 % uptime
Today
Managed Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle Central Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle East Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Reading Operational
90 days ago
100.0 % uptime
Today
Managed Office 365 Operational
90 days ago
100.0 % uptime
Today
Email Security Services Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud LN-1 Croydon Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud SC-1 Edinburgh Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud NE-1 Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric Operational
90 days ago
100.0 % uptime
Today
Data Centre Connect Operational
90 days ago
100.0 % uptime
Today
Optical Connect Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Edge Connect Operational
90 days ago
100.0 % uptime
Today
IP Connect Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-1 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-2 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-3 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NE-1 - Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NE-2 - Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NW-1 - Manchester Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - LN-1 - Croydon Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-1 - Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-2 - Maidenhead Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-3 - Reading South Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-4 - Reading Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-5 - Fareham Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - WM-1 - Birmingham Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - YH-1 - Rotherham Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - THE1 - Telehouse East Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - THN1 - Telehouse North Operational
90 days ago
100.0 % uptime
Today
Managed Security Operational
90 days ago
100.0 % uptime
Today
Cloud Protect Operational
90 days ago
100.0 % uptime
Today
DDoS Protect Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence Alert Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

CHG0060364 - Planned Maintenance - SE-1 Asigra N+1 Clusters Jul 21, 2026 13:00-16:00 BST

Dear Client,

WHAT
Per Vendor guidelines, Pulsant engineers will upgrade the Milton Keynes Cloud Platform as part of our ongoing Product Development and Maintenance Program.

SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.

WHY
This work is part of the ongoing Product Development and Maintenance Program and recommended by the Vendor, ensuring the latest product fixes and features are available.

WHEN
Work is scheduled to be carried out during the following maintenance window:

Start: Tuesday 21st July 2026 at 13:00 BST
End: Tuesday 21st July 2026 at 16:00 BST

If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted on Jul 08, 2026 - 11:29 BST

CHG0060365 - Planned Maintenance - SC-1 Asigra N+1 Clusters Jul 22, 2026 13:00-16:00 BST

Dear Client,

WHAT
Per Vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.

SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.

WHY
This work is part of the ongoing Product Development and Maintenance Program and recommended by the Vendor, ensuring the latest product fixes and features are available.

WHEN
Work is scheduled to be carried out during the following maintenance window:

Start: Wednesday 22nd July 2026 at 13:00 BST
End: Wednesday 22nd July 2026 at 16:00 BST

If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted on Jul 08, 2026 - 11:31 BST
Jul 9, 2026
(CHG0060287) Planned Maintenance - Backup Storage Platform (SE-1 - Milton Keynes)
Completed - The scheduled maintenance has been completed.
Jul 9, 17:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 09:00 BST
Scheduled - Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be working upon the Backup storage platform in (SE-1 - Milton Keynes). These storage systems provide backup services to Cloud services as well as dedicated solutions.

WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.

Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
Jun 29, 14:14 BST
Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026

No incidents reported.

Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026
Availability of Storage in NE-1 Site
Resolved - Following guidance from our OEM suppliers, Pulsant engineers have resolved additional instances of instability within the Pulsant cloud environment at NE-1 (Newcastle).

Our Cloud & Storage and Connectivity teams continue to closely monitor the environment to ensure ongoing stability and will provide further updates if necessary.
Jun 27, 00:46 BST
Update - Following a Major Incident on the Pulsant Cloud platform earlier today, engineers have been working to remediate the issues.

While a number of clients have seen services restore, we have seen further instability for some clients around their connectivity.

Pulsant engineers are engaged with the OEM suppliers and continue to work to resolve these issues for all clients.
Jun 26, 22:32 BST
Monitoring - With the situation being fully assessed, remediation action was taken to by engineer onsite. Indications are that this work has been successful and that services will restore. This will take time to recover, the situation continues to be monitored closely.

For your reference, please see our service status page for updates on incidents. This can be found at http://status.pulsant.com

Please accept our sincere apologies for any inconvenience this issue is causing.
Jun 26, 18:18 BST
Investigating - We are currently experiencing availability of storage within the NE-1 (Newcastle) site as part of the Pulsant Cloud Infrastructure.

This issue is impacting services that rely on the affected storage infrastructure.

Our engineering team is actively investigating the incident with vendor to assist with identifying the root cause and restoring service as quickly as possible.

We will provide further updates as more information becomes available.
Jun 26, 12:47 BST
Jun 26, 2026
Jun 25, 2026

No incidents reported.

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