My Pulsant
All Systems Operational
About This Site
We are the UK’s leading colocation and cloud infrastructure provider.
We provide colocation and cloud infrastructure services from our 14 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.
Business Continuity
Operational
Cloud Backup (Asigra) Edinburgh
Operational
Cloud Backup (Asigra) Milton Keynes
Operational
Cloud Backup (Asigra) Newcastle
Operational
Cloud Backup (Asigra) Reading
Operational
Cloud Backup (Veeam) Edinburgh
Operational
Cloud Backup (Veeam) Milton Keynes
Operational
Disaster Recovery
Operational
Data Centre Services
Operational
SC-1 - Edinburgh South Gyle
Operational
SC-2 - Edinburgh Medway
Operational
SC-3 - Edinburgh Newbridge
Operational
NE-1 - Newcastle Central
Operational
NE-2 - Newcastle East
Operational
NW-1 - Manchester
Operational
LN-1 - South London
Operational
SE-1 - Milton Keynes
Operational
SE-2 - Maidenhead
Operational
SE-3 - Reading South
Operational
SE-4 - Reading East
Operational
SE-5 - Fareham
Operational
WM-1 - Birmingham
Operational
YH1 - Sheffield
Operational
Managed Cloud
Operational
Cloud Storage Edinburgh
Operational
Cloud Storage Milton Keynes
Operational
Cloud Storage Newcastle Central
Operational
Cloud Storage Newcastle East
Operational
Cloud Storage Reading
Operational
Managed Office 365
Operational
Email Security Services
Operational
Pulsant Cloud LN-1 Croydon
Operational
Pulsant Cloud SC-1 Edinburgh
Operational
Pulsant Cloud NE-1 Newcastle
Operational
Edge Fabric
Operational
Data Centre Connect
Operational
Optical Connect
Operational
Cloud Connect
Operational
Edge Connect
Operational
IP Connect
Operational
Edge Fabric - SC-1 - Edinburgh
Operational
Edge Fabric - SC-2 - Edinburgh
Operational
Edge Fabric - SC-3 - Edinburgh
Operational
Edge Fabric - NE-1 - Newcastle
Operational
Edge Fabric - NE-2 - Newcastle
Operational
Edge Fabric - NW-1 - Manchester
Operational
Edge Fabric - LN-1 - Croydon
Operational
Edge Fabric - SE-1 - Milton Keynes
Operational
Edge Fabric - SE-2 - Maidenhead
Operational
Edge Fabric - SE-3 - Reading South
Operational
Edge Fabric - SE-4 - Reading
Operational
Edge Fabric - SE-5 - Fareham
Operational
Edge Fabric - WM-1 - Birmingham
Operational
Edge Fabric - YH-1 - Rotherham
Operational
Managed Security
Operational
Cloud Protect
Operational
DDoS Protect
Operational
Threat Intelligence Alert
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CHG0057071 - Planned at Risk Network Maintenance in South Gyle SC-1 IP Fabric - Monday 09/02/2026 2000 GMT - 2300 GMT Feb 9, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in South Gyle SC-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 09/02/2026 2000 GMT
End: Monday 09/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 27, 2026 - 07:57 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in South Gyle SC-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 09/02/2026 2000 GMT
End: Monday 09/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 27, 2026 - 07:57 GMT
CHG0057133 - Planned at Risk Network Maintenance in Milton Keynes SE-1 IP Fabric - Tuesday 10/02/2026 2000 GMT - 2300 GMT Feb 10, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Milton Keynes SE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 10/02/2026 2000 GMT
End: Tuesday 10/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 27, 2026 - 11:28 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Milton Keynes SE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 10/02/2026 2000 GMT
End: Tuesday 10/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 27, 2026 - 11:28 GMT
CHG0057353 - Planned Maintenance - Pulsant Cloud - Morpheus management platform. Feb 11, 2026 09:00-10:00 GMT
Dear client,
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Management Platform (CMP). This platform provides management capabilities via the publicly accessible https://cmp.pulsant.com URL.
This is an At Risk notification, no interruption to service is expected as part of this maintenance and this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud management interface will be affected during the maintenance period.
WHY?
This work forms part of enhancements of our platforms, which include configuration updates.
WHEN?
The maintenance will take place during the following window:
Start: 11/02/2026 09:00 GMT
End: 11/02/2026 10:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Posted on Jan 28, 2026 - 14:14 GMT
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Management Platform (CMP). This platform provides management capabilities via the publicly accessible https://cmp.pulsant.com URL.
This is an At Risk notification, no interruption to service is expected as part of this maintenance and this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud management interface will be affected during the maintenance period.
WHY?
This work forms part of enhancements of our platforms, which include configuration updates.
WHEN?
The maintenance will take place during the following window:
Start: 11/02/2026 09:00 GMT
End: 11/02/2026 10:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Posted on Jan 28, 2026 - 14:14 GMT
CHG0057494 - Monitoring Platform Maintenance Feb 11, 2026 10:00 - Feb 12, 2026 18:00 GMT
Update -
We will be undergoing scheduled maintenance during this time.
Feb 04, 2026 - 11:30 GMT
Feb 04, 2026 - 11:30 GMT
Scheduled -
Dear Client,
Please be aware of the following planned maintenance window for our Monitoring Platform.
WHAT
In keeping with the vendors recommendations we will be carrying out scheduled maintenance of our monitoring systems.
WHY
This is part of ongoing upgrades of our monitoring platform to provide increased resiliency and performance.
WHEN?
The maintenance will take place during the following window:
Start: 11/02/2026 @ 10:00 GMT
End: 12/02/2026 @ 18:00 GMT
SERVICE IMPACT NONE
There will be no planned service impact, this is an advisory note, as there will be reduced visibility of infrastructure performance metrics.
Please note that during this period it is essential to highlight any potential performance issues via the Client Services Team.
A completed notification will be sent out once the works have been completed and normal service has resumed for each maintenance window. If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Feb 04, 2026 - 11:28 GMT
Please be aware of the following planned maintenance window for our Monitoring Platform.
WHAT
In keeping with the vendors recommendations we will be carrying out scheduled maintenance of our monitoring systems.
WHY
This is part of ongoing upgrades of our monitoring platform to provide increased resiliency and performance.
WHEN?
The maintenance will take place during the following window:
Start: 11/02/2026 @ 10:00 GMT
End: 12/02/2026 @ 18:00 GMT
SERVICE IMPACT NONE
There will be no planned service impact, this is an advisory note, as there will be reduced visibility of infrastructure performance metrics.
Please note that during this period it is essential to highlight any potential performance issues via the Client Services Team.
A completed notification will be sent out once the works have been completed and normal service has resumed for each maintenance window. If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Feb 04, 2026 - 11:28 GMT
CHG0057137 - Planned at Risk Network Maintenance in Newbridge SC-3 IP Fabric - Wednesday 11/02/2026 2000 GMT - 2300 GMT Feb 11, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newbridge SC-3. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 11/02/2026 2000 GMT
End: Wednesday 11/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 28, 2026 - 11:52 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newbridge SC-3. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 11/02/2026 2000 GMT
End: Wednesday 11/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 28, 2026 - 11:52 GMT
CHG0057143 - Planned at Risk Network Maintenance in Rotherham, South Yorkshire YH-1 IP Fabric - Thursday 12/02/2026 2000 GMT - 2300 GMT Feb 12, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Rotherham, South Yorkshire YH-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 12/02/2026 2000 GMT
End: Thursday 12/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 29, 2026 - 11:31 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Rotherham, South Yorkshire YH-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 12/02/2026 2000 GMT
End: Thursday 12/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 29, 2026 - 11:31 GMT
CHG0057413 - Planned Maintenance - Pulsant Cloud - Morpheus management platform. Feb 16, 2026 18:00-20:00 GMT
Dear client,
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Morpheus managment platform. This platform provides cloud account managment capabilities via publicly accessible https://cmp.pulsant.com URL.
This is an At Risk notification, there will be a short interruption to the service so temporary service outage is expected as part of this maintenance however this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud managment interface will be affected during the maintenance period.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 16/02/2026 18:00 GMT
End: 16/02/2026 20:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 30, 2026 - 13:56 GMT
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Morpheus managment platform. This platform provides cloud account managment capabilities via publicly accessible https://cmp.pulsant.com URL.
This is an At Risk notification, there will be a short interruption to the service so temporary service outage is expected as part of this maintenance however this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud managment interface will be affected during the maintenance period.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 16/02/2026 18:00 GMT
End: 16/02/2026 20:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 30, 2026 - 13:56 GMT
CHG0057346 - Planned at Risk Network Maintenance in South Gyle SC-1 IP Fabric - Monday 16/02/2026 2000 GMT - 2300 GMT Feb 16, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in South Gyle SC-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 16/02/2026 2000 GMT
End: Monday 16/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 02, 2026 - 08:05 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in South Gyle SC-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 16/02/2026 2000 GMT
End: Monday 16/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 02, 2026 - 08:05 GMT
CHG0057492 - Planned Maintenance - SE-1 Asigra N+1 Clusters Feb 17, 2026 13:00-16:00 GMT
Update -
We will be undergoing scheduled maintenance during this time.
Feb 03, 2026 - 14:56 GMT
Feb 03, 2026 - 14:56 GMT
Scheduled -
Dear Client,
WHAT
Per vendor guidelines, Pulsant engineers will upgrade the Milton Keynes Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.
SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.
WHY
This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available.
WHEN
Work is scheduled to be carried out during the following maintenance window:
Start: Tuesday 17th February 2026 at 13:00
End: Tuesday 17th February 2026 at 16:00
If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Feb 03, 2026 - 14:53 GMT
WHAT
Per vendor guidelines, Pulsant engineers will upgrade the Milton Keynes Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.
SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.
WHY
This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available.
WHEN
Work is scheduled to be carried out during the following maintenance window:
Start: Tuesday 17th February 2026 at 13:00
End: Tuesday 17th February 2026 at 16:00
If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Feb 03, 2026 - 14:53 GMT
CHG0057178 - Planned at Risk Network Maintenance in Milton Keynes SE-1 IP Fabric - Tuesday 17/02/2026 2000 GMT - 2300 GMT Feb 17, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Milton Keynes SE-1 . As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 17/02/2026 2000 GMT
End: Tuesday 17/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 03, 2026 - 09:12 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Milton Keynes SE-1 . As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 17/02/2026 2000 GMT
End: Tuesday 17/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 03, 2026 - 09:12 GMT
CHG0057493 - Planned Maintenance - SC-1 Asigra N+1 Clusters Feb 18, 2026 13:00-16:00 GMT
Dear Client,
WHAT
Per vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.
SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.
WHY
This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available.
WHEN
Work is scheduled to be carried out during the following maintenance window:
Start: Wednesday 18th February 2026 at 13:00
End: Wednesday 18th February 2026 at 16:00
If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Posted on Feb 03, 2026 - 15:03 GMT
WHAT
Per vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.
SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.
WHY
This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available.
WHEN
Work is scheduled to be carried out during the following maintenance window:
Start: Wednesday 18th February 2026 at 13:00
End: Wednesday 18th February 2026 at 16:00
If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Posted on Feb 03, 2026 - 15:03 GMT
CHG0057198 - Planned at Risk Network Maintenance in Newbridge SC-3 IP Fabric - Wednesday 18/02/2026 2000 GMT - 2300 GMT Feb 18, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newbridge SC-3. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 18/02/2026 2000 GMT
End: Wednesday 18/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 04, 2026 - 08:03 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newbridge SC-3. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 18/02/2026 2000 GMT
End: Wednesday 18/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 04, 2026 - 08:03 GMT
CHG0057150 - Planned at Risk Network Maintenance in Rotherham, South Yorkshire YH-1 IP Fabric - Thursday 19/02/2026 2000 GMT - 2300 GMT Feb 19, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Rotherham, South Yorkshire YH-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 19/02/2026 2000 GMT
End: Thursday 19/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 05, 2026 - 08:19 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Rotherham, South Yorkshire YH-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 19/02/2026 2000 GMT
End: Thursday 19/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 05, 2026 - 08:19 GMT