My Pulsant
CHG0057175 - Planned at Risk Network Maintenance in Newcastle East, Silverlink NE-2 IP Fabric - Monday 23/02/2026 2000 GMT - 2300 GMT
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In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 23, 2026 - 20:00 GMT
Feb 23, 2026 - 20:00 GMT
Scheduled - Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle East, Silverlink NE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 23/02/2026 2000 GMT
End: Monday 23/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Feb 23, 2026 20:00-23:00 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle East, Silverlink NE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 23/02/2026 2000 GMT
End: Monday 23/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Feb 23, 2026 20:00-23:00 GMT
About This Site
We are the UK’s leading colocation and cloud infrastructure provider.
We provide colocation and cloud infrastructure services from our 14 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.
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No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CHG0057197 - Planned at Risk Network Maintenance in Maidenhead SE-2 IP Fabric - Tuesday 24/02/2026 2000 GMT - 2300 GMT Feb 24, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Maidenhead SE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 24/02/2026 2000 GMT
End: Tuesday 24/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 10, 2026 - 10:17 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Maidenhead SE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 24/02/2026 2000 GMT
End: Tuesday 24/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 10, 2026 - 10:17 GMT
CHG0057619 - Planned Maintenance - Pulsant Cloud - Morpheus management platform Feb 25, 2026 18:00-23:59 GMT
Dear client,
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Morpheus management platform. This platform provides cloud account management capabilities via publicly accessible https://cmp.pulsant.com URL.
This is an At-Risk notification; there will be a short interruption to the service so temporary service outage is expected as part of this maintenance however this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud management interface will be affected during the maintenance period.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 25/02/2026 18:00:00 GMT
End: 25/02/2026 23:59:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 11, 2026 - 14:06 GMT
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Morpheus management platform. This platform provides cloud account management capabilities via publicly accessible https://cmp.pulsant.com URL.
This is an At-Risk notification; there will be a short interruption to the service so temporary service outage is expected as part of this maintenance however this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud management interface will be affected during the maintenance period.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 25/02/2026 18:00:00 GMT
End: 25/02/2026 23:59:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 11, 2026 - 14:06 GMT
CHG0057213 - Planned at Risk Network Maintenance in Croydon, South London LN-1 IP Fabric - Wednesday 25/02/2026 2000 GMT - 2300 GMT Feb 25, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Croydon, South London LN-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 25/02/2026 2000 GMT
End: Wednesday 25/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 11, 2026 - 11:41 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Croydon, South London LN-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 25/02/2026 2000 GMT
End: Wednesday 25/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 11, 2026 - 11:41 GMT
CHG0057217 - Planned at Risk Network Maintenance in Newcastle Central, Databanx NE-1 IP Fabric - Thursday 26/02/2026 2000 GMT - 2300 GMT Feb 26, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle Central, Databanx NE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 26/02/2026 2000 GMT
End: Thursday 26/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 12, 2026 - 12:22 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle Central, Databanx NE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 26/02/2026 2000 GMT
End: Thursday 26/02/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 12, 2026 - 12:22 GMT
CHG0057105 - Planned at Risk Network Maintenance in Newcastle NE-2 Fabric - Monday 02/03/2026 2000 GMT - 2300 GMT Mar 2, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle NE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 02/03/2026 2000 GMT
End: Monday 02/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 16, 2026 - 09:18 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle NE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 02/03/2026 2000 GMT
End: Monday 02/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 16, 2026 - 09:18 GMT
CHG0057201 - Planned at Risk Network Maintenance in Maidenhead SE-2 IP Fabric - Tuesday 03/03/2026 2000 GMT - 2300 GMT Mar 3, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Maidenhead SE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 03/03/2026 2000 GMT
End: Tuesday 03/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 17, 2026 - 08:23 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Maidenhead SE-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Tuesday 03/03/2026 2000 GMT
End: Tuesday 03/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 17, 2026 - 08:23 GMT
CHG0057074 - Planned at Risk Network Maintenance in Croydon LN-1 IP Fabric - Wednesday 04/03/2026 2000 GMT - 2300 GMT Mar 4, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Croydon LN-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 04/03/2026 2000 GMT
End: Wednesday 04/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 18, 2026 - 08:29 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Croydon LN-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 04/03/2026 2000 GMT
End: Wednesday 04/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 18, 2026 - 08:29 GMT
CHG0057131 - Planned at Risk Network Maintenance in Newcastle NE-1 IP Fabric - Thursday 05/03/2026 2000 GMT - 2300 GMT Mar 5, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle NE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 05/03/2026 2000 GMT
End: Thursday 05/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 19, 2026 - 10:41 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Newcastle NE-1. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Thursday 05/03/2026 2000 GMT
End: Thursday 05/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 19, 2026 - 10:41 GMT
CHG0057134 - Planned at Risk Network Maintenance in Reading East, TVHC1 SE-4 IP Fabric - Monday 09/03/2026 2000 GMT - 2300 GMT Mar 9, 2026 20:00-23:00 GMT
Dear Client,
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Reading East, TVHC1 SE-4. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 09/03/2026 2000 GMT
End: Monday 09/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 23, 2026 - 09:10 GMT
Please be aware of the following planned network maintenance.
What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Reading East, TVHC1 SE-4. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.
Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Monday 09/03/2026 2000 GMT
End: Monday 09/03/2026 2300 GMT
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Feb 23, 2026 - 09:10 GMT
CHG0057673 Planned Maintenance - Storage Platform SC-1 Mar 9, 2026 22:00 - Mar 10, 2026 04:00 GMT
Services Affected / Facility:
Storage Platform SC-1
Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be working upon the storage platform in SC-1. These storage systems provide services to Cloud services as well as dedicated solutions.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
Posted on Feb 23, 2026 - 09:14 GMT
Storage Platform SC-1
Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be working upon the storage platform in SC-1. These storage systems provide services to Cloud services as well as dedicated solutions.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
Posted on Feb 23, 2026 - 09:14 GMT
CHG0057674 Planned Maintenance - Storage Platform NE-1 Mar 11, 2026 22:00 - Mar 12, 2026 04:00 GMT
Services Affected / Facility:
Storage Platform NE-1
Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be working upon the storage platform in NE-1. These storage systems provide services to Cloud services as well as dedicated solutions.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
Posted on Feb 23, 2026 - 09:27 GMT
Storage Platform NE-1
Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be working upon the storage platform in NE-1. These storage systems provide services to Cloud services as well as dedicated solutions.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
Posted on Feb 23, 2026 - 09:27 GMT
CHG0057675 Planned Maintenance - Storage Platform LN-1 Mar 12, 2026 22:00 - Mar 13, 2026 04:00 GMT
Services Affected / Facility:
Storage Platform LN-1
Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be working upon the storage platform in LN-1. These storage systems provide services to Cloud services as well as dedicated solutions.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
Posted on Feb 23, 2026 - 09:28 GMT
Storage Platform LN-1
Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be working upon the storage platform in LN-1. These storage systems provide services to Cloud services as well as dedicated solutions.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
Posted on Feb 23, 2026 - 09:28 GMT