CHG0053413 - Monitoring Platform Maintenance

Scheduled Maintenance Report for Pulsant Service

Completed

The scheduled maintenance has been completed.
Posted Jul 03, 2025 - 18:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 02, 2025 - 09:00 BST

Scheduled

Dear Client,

Please be aware of the following planned maintenance window for our Monitoring Platform.

WHAT

In keeping with the vendors recommendations we will be carrying out scheduled maintenance of our monitoring systems.

WHY

This is part of ongoing upgrades of our monitoring platform to provide increased resiliency and performance.

WHEN?
The maintenance will take place during the following window:

Start: 02/07/2025 @ 09:00 BST
End: 03/07/2025 @ 18:00 BST

SERVICE IMPACT NONE

There will be no planned service impact, this is an advisory note, as there will be reduced visibility of infrastructure performance metrics.

Please note that during this period it is essential to highlight any potential performance issues via the Client Services Team.

A completed notification will be sent out once the works have been completed and normal service has resumed for each maintenance window. If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted Jun 24, 2025 - 15:14 BST
This scheduled maintenance affected: Edge Fabric (Data Centre Connect, Optical Connect, Cloud Connect, Edge Connect, IP Connect, Edge Fabric - SC-1 - Edinburgh, Edge Fabric - SC-2 - Edinburgh, Edge Fabric - SC-3 - Edinburgh, Edge Fabric - NE-1 - Newcastle, Edge Fabric - LN-1 - Croydon, Edge Fabric - SE-1 - Milton Keynes, Edge Fabric - SE-2 - Maidenhead, Edge Fabric - SE-3 - Reading South, Edge Fabric - YH-1 - Rotherham) and Managed Cloud (Cloud Storage Edinburgh, Cloud Storage Milton Keynes, Cloud Storage Newcastle Central, Cloud Storage Newcastle East, Cloud Storage Reading, Managed Office 365, Email Security Services, Pulsant Cloud LN-1 Croydon, Pulsant Cloud SC-1 Edinburgh, Pulsant Cloud NE-1 Newcastle).