CHG0053201 Planned Maintenance - Storage Platform - LN-1 Croydon

Scheduled Maintenance Report for Pulsant Service

Completed

The scheduled maintenance has been completed.
Posted Jun 20, 2025 - 00:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 16, 2025 - 20:00 BST

Scheduled

Dear client,

WHAT?
Pulsant Engineers will be working upon the storage platforms in Croydon. These storage systems provide services to Cloud services as well as dedicated solutions.

This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.

WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.

WHEN?
The maintenance will take place over 4 days during the following windows:

Start: 16/06/2025 20:00 BST
Finish: 17/06/2025 00:00:00 BST

Start: 17/06/2025 20:00 BST
Finish: 18/06/2025 00:00:00 BST

Start: 18/06/2025 20:00 BST
Finish: 19/06/2025 00:00:00 BST

Start: 19/06/2025 20:00 BST
Finish: 20/06/2025 00:00:00 BST

If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Jun 09, 2025 - 13:14 BST
This scheduled maintenance affected: Managed Cloud (Pulsant Cloud LN-1 Croydon).