Pulsant is investigating the recent network resilience issue at data centre SE-3.
The affected link is currently up but remains unstable. We’re working with our upstream provider to resolve this as quickly as possible and will share updates as they become available.
We continue to monitor the link closely until full stability is confirmed.
Posted Jun 24, 2025 - 17:51 BST
Identified
Pulsant engineers have identified a faulty fibre device in our SE-3 data centre. We are actively exploring replacement options to restore full service.
At this time, the issue is believed to be causing a loss of resilience.
If you believe your services are being directly impacted beyond this loss of resilience, please contact Pulsant Support.
Posted Jun 24, 2025 - 00:43 BST
Investigating
Pulsant are currently investigating an infrastructure outage which we believe is centred around wavelengths in Pulsant's Reading DC SE-3.
If you are currently experiencing any impact please contact Pulsant Support.
Posted Jun 23, 2025 - 18:06 BST
This incident affects: Data Centre Services (SE-3 - Reading South).
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