My Pulsant
All Systems Operational
About This Site
We are the UK’s leading colocation and cloud infrastructure provider.
We provide colocation and cloud infrastructure services from our 14 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.
Business Continuity
Operational
Cloud Backup (Asigra) Edinburgh
Operational
Cloud Backup (Asigra) Milton Keynes
Operational
Cloud Backup (Asigra) Newcastle
Operational
Cloud Backup (Asigra) Reading
Operational
Cloud Backup (Veeam) Edinburgh
Operational
Cloud Backup (Veeam) Milton Keynes
Operational
Disaster Recovery
Operational
Data Centre Services
Operational
SC-1 - Edinburgh South Gyle
Operational
SC-2 - Edinburgh Medway
Operational
SC-3 - Edinburgh Newbridge
Operational
NE-1 - Newcastle Central
Operational
NE-2 - Newcastle East
Operational
NW-1 - Manchester
Operational
LN-1 - South London
Operational
SE-1 - Milton Keynes
Operational
SE-2 - Maidenhead
Operational
SE-3 - Reading South
Operational
SE-4 - Reading East
Operational
SE-5 - Fareham
Operational
WM-1 - Birmingham
Operational
YH1 - Sheffield
Operational
Managed Cloud
Operational
Cloud Storage Edinburgh
Operational
Cloud Storage Milton Keynes
Operational
Cloud Storage Newcastle Central
Operational
Cloud Storage Newcastle East
Operational
Cloud Storage Reading
Operational
Managed Office 365
Operational
Email Security Services
Operational
Pulsant Cloud LN-1 Croydon
Operational
Pulsant Cloud SC-1 Edinburgh
Operational
Pulsant Cloud NE-1 Newcastle
Operational
Edge Fabric
Operational
Data Centre Connect
Operational
Optical Connect
Operational
Cloud Connect
Operational
Edge Connect
Operational
IP Connect
Operational
Edge Fabric - SC-1 - Edinburgh
Operational
Edge Fabric - SC-2 - Edinburgh
Operational
Edge Fabric - SC-3 - Edinburgh
Operational
Edge Fabric - NE-1 - Newcastle
Operational
Edge Fabric - NE-2 - Newcastle
Operational
Edge Fabric - NW-1 - Manchester
Operational
Edge Fabric - LN-1 - Croydon
Operational
Edge Fabric - SE-1 - Milton Keynes
Operational
Edge Fabric - SE-2 - Maidenhead
Operational
Edge Fabric - SE-3 - Reading South
Operational
Edge Fabric - SE-4 - Reading
Operational
Edge Fabric - SE-5 - Fareham
Operational
Edge Fabric - WM-1 - Birmingham
Operational
Edge Fabric - YH-1 - Rotherham
Operational
Managed Security
Operational
Cloud Protect
Operational
DDoS Protect
Operational
Threat Intelligence Alert
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
(CHG0057038) Pulsant Cloud Maintenance - Croydon (LN-1) Jan 21, 2026 09:00-16:00 GMT
Dear client,
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Croydon (LN-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 21/01/2026 09:00:00 GMT
End: 21/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:05 GMT
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Croydon (LN-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 21/01/2026 09:00:00 GMT
End: 21/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:05 GMT
CHG0056895 - Planned Maintenance - SC-1 Asigra N+1 Clusters Jan 21, 2026 13:00-16:00 GMT
Dear Client,
WHAT
Per vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.
SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.
WHY
This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available.
WHEN
Work is scheduled to be carried out during the following maintenance window:
Start: Wednesday 21st January 2026 at 13:00 GMT
End: Wednesday 21st January 2026 at 16:00 GMT
If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Posted on Jan 06, 2026 - 13:45 GMT
WHAT
Per vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.
SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.
WHY
This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available.
WHEN
Work is scheduled to be carried out during the following maintenance window:
Start: Wednesday 21st January 2026 at 13:00 GMT
End: Wednesday 21st January 2026 at 16:00 GMT
If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.
Regards,
Pulsant Support Team
0345 1199 999
Posted on Jan 06, 2026 - 13:45 GMT
(CHG0057008) Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1) Jan 22, 2026 09:00-16:00 GMT
Dear client,
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Edinburgh South Gyle (SC-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 22/01/2026 09:00:00 GMT
End: 22/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:29 GMT
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Edinburgh South Gyle (SC-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 22/01/2026 09:00:00 GMT
End: 22/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:29 GMT
CHG0056889 - Planned Maintenance - Pulsant Cloud Management Platform Jan 22, 2026 11:00-12:00 GMT
Update -
We will be undergoing scheduled maintenance during this time.
Jan 14, 2026 - 09:29 GMT
Jan 14, 2026 - 09:29 GMT
Scheduled -
Dear Client,
Incident or Maintenance Description:
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud management platform. This platform provides management services across Cloud environments and services.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At-Risk notification. No interruption to the service is expected as part of this maintenance and this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud management interface will be at risk during the maintenance period
Regards,
Pulsant Support Team
0345 119 9999
Jan 14, 2026 - 09:12 GMT
Incident or Maintenance Description:
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud management platform. This platform provides management services across Cloud environments and services.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
Impact On Services:
This is an At-Risk notification. No interruption to the service is expected as part of this maintenance and this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud management interface will be at risk during the maintenance period
Regards,
Pulsant Support Team
0345 119 9999
Jan 14, 2026 - 09:12 GMT
(CHG0057041) Pulsant Cloud Maintenance - Newcastle (NE-1) Jan 23, 2026 09:00-16:00 GMT
Dear client,
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Newcastle (NE-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 23/01/2026 09:00:00 GMT
End: 23/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:32 GMT
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Newcastle (NE-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 23/01/2026 09:00:00 GMT
End: 23/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:32 GMT
(CHG0057043) Pulsant Cloud Maintenance - Croydon (LN-1) Jan 26, 2026 09:00-16:00 GMT
Dear client,
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Croydon (LN-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 26/01/2026 09:00:00 GMT
End: 26/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:34 GMT
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Croydon (LN-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 26/01/2026 09:00:00 GMT
End: 26/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:34 GMT
CHG0056926 - Planned Maintenance - Pulsant Cloud Management Platform Jan 26, 2026 18:00 - Jan 27, 2026 00:00 GMT
WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Morpheus managment platform. This platform provides cloud account managment capabilities via publicly accessible https://cmp.pulsant.com URL.
This is an At Risk notification, there will be a short interruption to the service so temporary service outage is expected as part of this maintenance however this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud managment interface will be affected during the maintenance period.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 26/01/2026 18:00 GMT
End: 26/01/2026 23:59 GMT
Posted on Jan 09, 2026 - 14:15 GMT
Pulsant engineers will be performing maintenance upon Pulsant Cloud Morpheus managment platform. This platform provides cloud account managment capabilities via publicly accessible https://cmp.pulsant.com URL.
This is an At Risk notification, there will be a short interruption to the service so temporary service outage is expected as part of this maintenance however this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud managment interface will be affected during the maintenance period.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 26/01/2026 18:00 GMT
End: 26/01/2026 23:59 GMT
Posted on Jan 09, 2026 - 14:15 GMT
(CHG0057046) Pulsant Cloud Maintenance - Edinburgh South Gyle (SC-1) Jan 27, 2026 09:00-16:00 GMT
Dear client,
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Edinburgh South Gyle (SC-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 27/01/2026 09:00:00 GMT
End: 27/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:37 GMT
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Edinburgh South Gyle (SC-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 27/01/2026 09:00:00 GMT
End: 27/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:37 GMT
(CHG0057047) Pulsant Cloud Maintenance - Newcastle (NE-1) Jan 28, 2026 09:00-16:00 GMT
Dear client,
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Newcastle (NE-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 28/01/2026 09:00:00 GMT
End: 28/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:39 GMT
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Newcastle (NE-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 28/01/2026 09:00:00 GMT
End: 28/01/2026 16:00:00 GMT
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Jan 13, 2026 - 12:39 GMT