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About This Site
We are the UK’s leading colocation and cloud infrastructure provider.
We provide colocation and cloud infrastructure services from our 12 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.
Business Continuity
Operational
Cloud Backup (Asigra) Edinburgh
Operational
Cloud Backup (Asigra) Milton Keynes
Operational
Cloud Backup (Asigra) Newcastle
Operational
Cloud Backup (Asigra) Reading
Operational
Cloud Backup (Veeam) Edinburgh
Operational
Cloud Backup (Veeam) Milton Keynes
Operational
Disaster Recovery
Operational
Data Centre Services
Operational
SC-1 - Edinburgh South Gyle
Operational
SC-2 - Edinburgh Medway
Operational
SC-3 - Edinburgh Newbridge
Operational
NE-1 - Newcastle Central
Operational
NE-2 - Newcastle East
Operational
NW-1 - Manchester
Operational
YH1 - Sheffield
Operational
SE-1 - Milton Keynes
Operational
SE-2 - Maidenhead
Operational
SE-3 - Reading South
Operational
SE-4 - Reading East
Operational
LN-1 - South London
Operational
Managed Cloud
Operational
Azure
Operational
AWS
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Cloud Storage Edinburgh
Operational
Cloud Storage Milton Keynes
Operational
Cloud Storage Newcastle Central
Operational
Cloud Storage Newcastle East
Operational
Cloud Storage Reading
Operational
Managed Office 365
Operational
Pulsant Enterprise Cloud (PEC) Edinburgh
Operational
Pulsant Enterprise Cloud (PEC) Milton Keynes
Operational
Pulsant Enterprise Cloud (PEC) Newcastle Central
Operational
Pulsant Enterprise Cloud (PEC) Newcastle East
Operational
Pulsant Enterprise Cloud (PEC) Reading
Operational
Cloud Desktop Milton Keynes
Operational
Cloud Desktop Edinburgh
Operational
Email Security Services
Operational
Pulsant Cloud LN-1 Croydon
Operational
Pulsant Cloud SC-1 Edinburgh
Operational
Pulsant Cloud NE-1 Newcastle
Operational
Managed Networks
Operational
Cloud Connect
Operational
Maidenhead
Operational
Medway
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Milton Keynes
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Newcastle
Operational
Newbridge
Operational
Reading
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South Gyle
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South London
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South Yorkshire
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Leased Lines
Operational
xDSL Services
Operational
IP Transit
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Data Centre Failover
Operational
Content Delivery Network (CDN)
Operational
Cloud Fabric
Operational
Data Centre Connect
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Metro Connect
Operational
Optical Connect
Operational
Managed Security
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Cloud Protect
Operational
DDoS Protect
Operational
Threat Intelligence Alert
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
CHG0051164 - Software Maintenance Pulsant Cloud NE-1 Apr 2, 2025 22:00 - Apr 3, 2025 00:00 BST
Dear Client,
Please be aware of the updated maintenance window for the following planned network maintenance.
What:
As part of Pulsant’s lifecycle management, the Core Network Infrastructure Team and Cloud Platform team will be performing software upgrades on our Pulsant Cloud Infrastructure located in Newcastle Central (NE-1). As with any maintenance activity, there is an element of risk, although there is no expected impact to service, due to the redundancy built into our Cloud Platform systems.
Why:
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure updates at the recommendation of the vendor along with in keeping within Pulsant lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 2nd April 2025 22:00 BST
End: Thursday 3rd April 2025 00:00 BST
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Mar 26, 2025 - 15:41 GMT
Please be aware of the updated maintenance window for the following planned network maintenance.
What:
As part of Pulsant’s lifecycle management, the Core Network Infrastructure Team and Cloud Platform team will be performing software upgrades on our Pulsant Cloud Infrastructure located in Newcastle Central (NE-1). As with any maintenance activity, there is an element of risk, although there is no expected impact to service, due to the redundancy built into our Cloud Platform systems.
Why:
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure updates at the recommendation of the vendor along with in keeping within Pulsant lifecycle policy.
When:
The maintenance will take place during the following window:
Start: Wednesday 2nd April 2025 22:00 BST
End: Thursday 3rd April 2025 00:00 BST
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Mar 26, 2025 - 15:41 GMT
(CHG0051937) Pulsant Cloud Maintenance - Croydon (LN-1) Apr 8, 2025 00:00-06:00 BST
Dear client,
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Croydon (LN-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 08/04/2025 00:00:00 BST
End: 08/04/2025 06:00:00 BST
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Mar 22, 2025 - 15:24 GMT
WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Croydon (LN-1).
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.
WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 08/04/2025 00:00:00 BST
End: 08/04/2025 06:00:00 BST
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
Posted on Mar 22, 2025 - 15:24 GMT