All Systems Operational

About This Site

We are the UK’s leading colocation and cloud infrastructure provider.

We provide colocation and cloud infrastructure services from our 14 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.

Uptime over the past 90 days. View historical uptime.
Business Continuity Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Newcastle Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Reading Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Data Centre Services Operational
90 days ago
100.0 % uptime
Today
SC-1 - Edinburgh South Gyle Operational
90 days ago
100.0 % uptime
Today
SC-2 - Edinburgh Medway Operational
90 days ago
100.0 % uptime
Today
SC-3 - Edinburgh Newbridge Operational
90 days ago
100.0 % uptime
Today
NE-1 - Newcastle Central Operational
90 days ago
100.0 % uptime
Today
NE-2 - Newcastle East Operational
90 days ago
100.0 % uptime
Today
NW-1 - Manchester Operational
90 days ago
100.0 % uptime
Today
LN-1 - South London Operational
90 days ago
100.0 % uptime
Today
SE-1 - Milton Keynes Operational
90 days ago
100.0 % uptime
Today
SE-2 - Maidenhead Operational
90 days ago
100.0 % uptime
Today
SE-3 - Reading South Operational
90 days ago
100.0 % uptime
Today
SE-4 - Reading East Operational
90 days ago
100.0 % uptime
Today
SE-5 - Fareham Operational
90 days ago
100.0 % uptime
Today
WM-1 - Birmingham Operational
90 days ago
100.0 % uptime
Today
YH1 - Sheffield Operational
90 days ago
100.0 % uptime
Today
Managed Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle Central Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle East Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Reading Operational
90 days ago
100.0 % uptime
Today
Managed Office 365 Operational
90 days ago
100.0 % uptime
Today
Email Security Services Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud LN-1 Croydon Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud SC-1 Edinburgh Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud NE-1 Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric Operational
90 days ago
100.0 % uptime
Today
Data Centre Connect Operational
90 days ago
100.0 % uptime
Today
Optical Connect Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Edge Connect Operational
90 days ago
100.0 % uptime
Today
IP Connect Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-1 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-2 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-3 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NE-1 - Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NE-2 - Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NW-1 - Manchester Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - LN-1 - Croydon Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-1 - Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-2 - Maidenhead Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-3 - Reading South Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-4 - Reading Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-5 - Fareham Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - WM-1 - Birmingham Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - YH-1 - Rotherham Operational
90 days ago
100.0 % uptime
Today
Managed Security Operational
90 days ago
100.0 % uptime
Today
Cloud Protect Operational
90 days ago
100.0 % uptime
Today
DDoS Protect Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence Alert Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 18, 2025

No incidents reported today.

Oct 17, 2025

No incidents reported.

Oct 16, 2025
CHG0055193 - Monitoring Platform Maintenance
Completed - The scheduled maintenance has been completed.
Oct 16, 18:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 09:00 BST
Scheduled - Dear Client,

Please be aware of the following planned maintenance window for our Monitoring Platform.

WHAT

In keeping with the vendors recommendations we will be carrying out scheduled maintenance of our monitoring systems.

WHY

This is part of ongoing upgrades of our monitoring platform to provide increased resiliency and performance.

WHEN?
The maintenance will take place during the following window:

Start: 16/10/2025 @ 09:00 BST
End: 16/10/2025 @ 18:00 BST

SERVICE IMPACT NONE

There will be no planned service impact, this is an advisory note, as there will be reduced visibility of infrastructure performance metrics.


Please note that during this period it is essential to highlight any potential performance issues via the Client Services Team.

A completed notification will be sent out once the works have been completed and normal service has resumed for each maintenance window. If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Oct 9, 11:27 BST
Nasstar Maintenance
Update - The Nastar maintenance concluded at 8:00am.

We apologise for any impact to your services regarding this maintenance.

If you are still experiencing any service impact please contact Pulsant support
Oct 16, 08:47 BST
Completed - The scheduled maintenance has been completed.
Oct 16, 08:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 00:15 BST
Scheduled - Nasstar currently has a scheduled maintenance window of 12 hours, starting at 8:00 PM on 15th October and ending at 8:00 AM on 16th October.
This maintenance will affect clients with connections via Reading and Telehouse West.
We apologise for any short notice or miscommunication regarding this maintenance.
Oct 16, 00:02 BST
Oct 15, 2025
CHG0055059 - Upgrade Morpheus platform to the version v 8.0.7-3
Completed - The scheduled maintenance has been completed.
Oct 15, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 18:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 13:48 BST
Scheduled - WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud management platform. This platform provides management services across Cloud environments and services.

This is an Outage notification, due to periods throughout the maintenance window where interruption to the Morpheus Management and Orchestration Portal service is expected.
Virtual machine workloads will not be impacted.

WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.

WHEN?
The maintenance will take place during the following window:

Start: 14/10/2025 18:00:00 BST
End: 15/10/2025 00:00:00 BST

If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Sep 19, 13:40 BST
Oct 14, 2025
Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
CHG0055056 - Replacement Load Balancer on Pulsant Morpheus platform
Completed - The scheduled maintenance has been completed.
Oct 7, 12:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 10:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Sep 19, 13:47 BST
Scheduled - WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud management platform. This platform provides management services across Cloud environments and services.

This is an Outage notification, due to periods throughout the maintenance window where interruption to the Morpheus Management and Orchestration Portal service is expected.
Virtual machine workloads will not be impacted.

WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.

WHEN?
The maintenance will take place during the following window:

Start: 07/10/2025 10:00:00 BST
End: 07/10/2025 12:00:00 BST

If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Sep 19, 13:42 BST
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

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