All Systems Operational

About This Site

We are the UK’s leading colocation and cloud infrastructure provider.

We provide colocation and cloud infrastructure services from our 12 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.

Business Continuity Operational
90 days ago
99.99 % uptime
Today
Cloud Backup (Asigra) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Newcastle Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Reading Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
99.95 % uptime
Today
Data Centre Services Operational
90 days ago
100.0 % uptime
Today
SC-1 - Edinburgh South Gyle Operational
90 days ago
100.0 % uptime
Today
SC-2 - Edinburgh Medway Operational
90 days ago
100.0 % uptime
Today
SC-3 - Edinburgh Newbridge Operational
90 days ago
100.0 % uptime
Today
NE-1 - Newcastle Central Operational
90 days ago
100.0 % uptime
Today
NE-2 - Newcastle East Operational
90 days ago
100.0 % uptime
Today
NW-1 - Manchester Operational
90 days ago
100.0 % uptime
Today
YH1 - Sheffield Operational
90 days ago
100.0 % uptime
Today
SE-1 - Milton Keynes Operational
90 days ago
100.0 % uptime
Today
SE-2 - Maidenhead Operational
90 days ago
100.0 % uptime
Today
SE-3 - Reading South Operational
90 days ago
100.0 % uptime
Today
SE-4 - Reading East Operational
90 days ago
100.0 % uptime
Today
LN-1 - South London Operational
90 days ago
100.0 % uptime
Today
Managed Cloud Operational
90 days ago
100.0 % uptime
Today
Azure Operational
90 days ago
100.0 % uptime
Today
AWS Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle Central Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle East Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Reading Operational
90 days ago
100.0 % uptime
Today
Managed Office 365 Operational
90 days ago
100.0 % uptime
Today
Pulsant Enterprise Cloud (PEC) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Pulsant Enterprise Cloud (PEC) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Pulsant Enterprise Cloud (PEC) Newcastle Central Operational
90 days ago
100.0 % uptime
Today
Pulsant Enterprise Cloud (PEC) Newcastle East Operational
90 days ago
100.0 % uptime
Today
Pulsant Enterprise Cloud (PEC) Reading Operational
90 days ago
100.0 % uptime
Today
Cloud Desktop Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Desktop Edinburgh Operational
90 days ago
100.0 % uptime
Today
Email Security Services Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud LN-1 Croydon Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud SC-1 Edinburgh Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud NE-1 Newcastle Operational
90 days ago
100.0 % uptime
Today
Managed Networks Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Maidenhead Operational
90 days ago
100.0 % uptime
Today
Medway Operational
90 days ago
100.0 % uptime
Today
Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Newcastle Operational
90 days ago
100.0 % uptime
Today
Newbridge Operational
90 days ago
100.0 % uptime
Today
Reading Operational
90 days ago
100.0 % uptime
Today
South Gyle Operational
90 days ago
100.0 % uptime
Today
South London Operational
90 days ago
100.0 % uptime
Today
South Yorkshire Operational
90 days ago
100.0 % uptime
Today
Leased Lines Operational
90 days ago
100.0 % uptime
Today
xDSL Services Operational
90 days ago
100.0 % uptime
Today
IP Transit Operational
90 days ago
100.0 % uptime
Today
Data Centre Failover Operational
90 days ago
100.0 % uptime
Today
Content Delivery Network (CDN) Operational
90 days ago
100.0 % uptime
Today
Cloud Fabric Operational
90 days ago
100.0 % uptime
Today
Data Centre Connect Operational
90 days ago
100.0 % uptime
Today
Metro Connect Operational
90 days ago
100.0 % uptime
Today
Optical Connect Operational
90 days ago
100.0 % uptime
Today
Managed Security Operational
90 days ago
100.0 % uptime
Today
Cloud Protect Operational
90 days ago
100.0 % uptime
Today
DDoS Protect Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence Alert Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CHG0052862 - Pulsant Cloud Maintenance - All Sites Jun 14, 2025 09:00-21:00 BST

Dear Client,

WHAT?
Pulsant Engineers will be working upon the Pulsant Cloud infrastructure in Edinburgh South Gyle (SC-1), Newcastle Central (NE-1) and South London (LN-1).

This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.

WHY?
This is part of the ongoing maintenance of our platforms, which includes software updates and infrastructure changes.

WHEN?
The maintenance will take place during the following window:

Start: 14/06/2025 09:00:00 BST
End: 14/06/2025 21:00:00 BST

If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999

Posted on May 14, 2025 - 15:19 BST
May 18, 2025

No incidents reported today.

May 17, 2025

No incidents reported.

May 16, 2025
Completed - The scheduled maintenance has been completed.
May 16, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 22:00 BST
Scheduled - WHAT?
This change includes the scheduled maintenance of our Pulsant Cloud management platform. This platform provides management services across Cloud environments and services.

WHY?
This is standard scheduled maintenance on our cloud management platform as part of our life cycle management process.

Impact On Services:
The web interface may be inaccessible for a short period during the change window period mentioned below.

Customer infrastructure and services will remain fully operational during this window.
This change only affects web-based cloud management.

The maintenance will take place during the following window:

Start: 15/05/2024 22:00 BST
End: 16/05/2024 04:00 BST

Apr 28, 14:20 BST
May 15, 2025
May 14, 2025
Completed - The scheduled maintenance has been completed.
May 14, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 BST
Scheduled - Dear Client

Please be aware of the following planned maintenance window to the Pulsant Cloud Platform in NE-1.

WHAT
HPE OneView Network Loop Protection will be disabled on the Synergy Frame Logical Interconnects.

SERVICE IMPACT
There is the possibility that network traffic flow will be momentarilly interrupted when the feature is disabled.

WHY
Loop protection has previously returned false positive results, causing undue outages to service.
The architecture of the platform negates the necessity for loop protection, thus it can be disabled without cause for concern.

WHEN
The maintenance window is scheduled for 13th May at 22:00 for 6 hours.

Please contact Support@pulsant.com if you have any questions about the impact to your services.

Regards,
Pulsant Support Team
0345 119 9999

Apr 28, 10:32 BST
May 13, 2025
Completed - The scheduled maintenance has been completed.
May 13, 04:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 22:00 BST
Scheduled - Dear Client

Please be aware of the following planned maintenance window to the Pulsant Cloud Platform in LN-1.

WHAT
HPE OneView Network Loop Protection will be disabled on the Synergy Frame Logical Interconnects.

SERVICE IMPACT
There is the possibility that network traffic flow will be momentarilly interrupted when the feature is disabled.

WHY
Loop protection has previously returned false positive results, causing undue outages to service.
The architecture of the platform negates the necessity for loop protection, thus it can be disabled without cause for concern.

WHEN
The maintenance window is scheduled for 12th May at 22:00 for 6 hours.

Please contact Support@pulsant.com if you have any questions about the impact to your services.

Regards,
Pulsant Support Team
0345 119 9999

Apr 28, 10:29 BST
May 12, 2025
May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025

No incidents reported.

May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.