All Systems Operational

About This Site

We are the UK’s leading colocation and cloud infrastructure provider.

We provide colocation and cloud infrastructure services from our 14 regional data centres, including integration and management of public cloud, with a core focus on availability, security and connectivity.

Business Continuity Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Newcastle Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Asigra) Reading Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Backup (Veeam) Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Disaster Recovery Operational
90 days ago
100.0 % uptime
Today
Data Centre Services Operational
90 days ago
100.0 % uptime
Today
SC-1 - Edinburgh South Gyle Operational
90 days ago
100.0 % uptime
Today
SC-2 - Edinburgh Medway Operational
90 days ago
100.0 % uptime
Today
SC-3 - Edinburgh Newbridge Operational
90 days ago
100.0 % uptime
Today
NE-1 - Newcastle Central Operational
90 days ago
100.0 % uptime
Today
NE-2 - Newcastle East Operational
90 days ago
100.0 % uptime
Today
NW-1 - Manchester Operational
90 days ago
100.0 % uptime
Today
LN-1 - South London Operational
90 days ago
100.0 % uptime
Today
SE-1 - Milton Keynes Operational
90 days ago
100.0 % uptime
Today
SE-2 - Maidenhead Operational
90 days ago
100.0 % uptime
Today
SE-3 - Reading South Operational
90 days ago
100.0 % uptime
Today
SE-4 - Reading East Operational
90 days ago
100.0 % uptime
Today
SE-5 - Fareham Operational
90 days ago
100.0 % uptime
Today
WM-1 - Birmingham Operational
90 days ago
100.0 % uptime
Today
YH1 - Sheffield Operational
90 days ago
100.0 % uptime
Today
Managed Cloud Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Edinburgh Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle Central Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Newcastle East Operational
90 days ago
100.0 % uptime
Today
Cloud Storage Reading Operational
90 days ago
100.0 % uptime
Today
Managed Office 365 Operational
90 days ago
100.0 % uptime
Today
Email Security Services Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud LN-1 Croydon Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud SC-1 Edinburgh Operational
90 days ago
100.0 % uptime
Today
Pulsant Cloud NE-1 Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric Operational
90 days ago
100.0 % uptime
Today
Data Centre Connect Operational
90 days ago
100.0 % uptime
Today
Optical Connect Operational
90 days ago
100.0 % uptime
Today
Cloud Connect Operational
90 days ago
100.0 % uptime
Today
Edge Connect Operational
90 days ago
100.0 % uptime
Today
IP Connect Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-1 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-2 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SC-3 - Edinburgh Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NE-1 - Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NE-2 - Newcastle Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - NW-1 - Manchester Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - LN-1 - Croydon Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-1 - Milton Keynes Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-2 - Maidenhead Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-3 - Reading South Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-4 - Reading Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - SE-5 - Fareham Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - WM-1 - Birmingham Operational
90 days ago
100.0 % uptime
Today
Edge Fabric - YH-1 - Rotherham Operational
90 days ago
100.0 % uptime
Today
Managed Security Operational
90 days ago
100.0 % uptime
Today
Cloud Protect Operational
90 days ago
100.0 % uptime
Today
DDoS Protect Operational
90 days ago
100.0 % uptime
Today
Threat Intelligence Alert Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

CHG0056383 - Planned Maintenance - Pulsant Cloud Management Platform Dec 10, 2025 18:00 - Dec 11, 2025 00:00 GMT

WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud management platform. This platform provides management services across Cloud environments and services.

WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.

Impact On Services:
This is an At Risk notification, due to the redundant nature of the systems no interruption to service is expected.

Posted on Nov 26, 2025 - 12:11 GMT
Dec 5, 2025

No incidents reported today.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Resolved - The service has remained stable since 16:00
Dec 3, 22:21 GMT
Monitoring - Pulsant are now seeing a recovery of client services in the Croydon area.

Pulsant will follow up with Virgin Media and will continue to monitor.

If you are still seeing an impact please contact Pulsant Support.

Dec 3, 15:32 GMT
Investigating - Pulsant are aware of a Virgin Media outage in the Croydon area causing a loss of service to clients.

Virgin Media are conducting checks with in the area and Pulsant are expecting updates soon.

Dec 3, 14:57 GMT
Dec 2, 2025

No incidents reported.

Dec 1, 2025
Completed - The scheduled maintenance has been completed.
Dec 1, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 09:00 GMT
Scheduled - Services Affected / Facility:
Backup Storage Platform SC-1

Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be making changes to backup storage platforms in SC-1. These storage systems provide backup services to Cloud services as well as dedicated solutions.

WHY?
This is part of ongoing maintenance of our backup storage platform, which includes software updates and infrastructure changes.

Impact On Services:
During the above planned maintenance, there is an increased risk to storage platform availability.
Due to the redundant nature of the systems no interruption is expected.

Nov 12, 15:04 GMT
Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Completed - The scheduled maintenance has been completed.
Nov 27, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 09:00 GMT
Scheduled - Services Affected / Facility:
Backup Storage Platform SE-1

Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be making changes to backup storage platforms in SE-1. These storage systems provide backup services to Cloud services as well as dedicated solutions.

WHY?
This is part of ongoing maintenance of our backup storage platform, which includes software updates and infrastructure changes.

Impact On Services:
During the above planned maintenance, there is an increased risk to storage platform availability.
Due to the redundant nature of the systems no interruption is expected.

Nov 12, 15:03 GMT
Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025
Completed - The scheduled maintenance has been completed.
Nov 24, 18:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 09:00 GMT
Scheduled - Services Affected / Facility:
Backup Storage Platform SE-1

Incident or Maintenance Description:
WHAT?
Pulsant Engineers will be making changes to backup storage platforms in SE-1. These storage systems provide backup services to Cloud services as well as dedicated solutions.

WHY?
This is part of ongoing maintenance of our backup storage platform, which includes software updates and infrastructure changes.

Impact On Services:
During the above planned maintenance, there is an increased risk to storage platform availability.
Due to the redundant nature of the systems no interruption is expected.

Nov 12, 15:00 GMT
Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.