My Pulsant
Citrix Workspace - login issues 30/11/2023
Incident
Report for Pulsant Service
Resolved
This incident has been resolved.
Monitoring
Workspace Experience is currently experiencing an issue that would impact End-Users using Active Directory for authentication. End-Users impacted are unable to login into the Workspace Experience Service.
Current Status:
Citrix Engineering has mitigated the issue and monitoring the recovery of the service.
For further information and updates please see - https://status.cloud.com/incidents/546865
Current Status:
Citrix Engineering has mitigated the issue and monitoring the recovery of the service.
For further information and updates please see - https://status.cloud.com/incidents/546865
Investigating
Pulsant have been made aware of an issue with Citrix Cloud Workspace.
Current update from Citrix below:
Workspace Experience is currently experiencing an issue that would impact End-Users using Active Directory for authentication. End-Users impacted are unable to login into the Workspace Experience Service.
For further information and updates please see - https://status.cloud.com/incidents/546865
Current update from Citrix below:
Workspace Experience is currently experiencing an issue that would impact End-Users using Active Directory for authentication. End-Users impacted are unable to login into the Workspace Experience Service.
For further information and updates please see - https://status.cloud.com/incidents/546865
This incident affected: Managed Cloud (Cloud Desktop Milton Keynes, Cloud Desktop Edinburgh).