2020-2017 Milton Keynes Loadbalanced Services - Scheduled Maintenance 10/06/2020 22:00 BST - 11/06/2020 01:00 BST
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Jun 11, 2020 - 01:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2020 - 22:00 BST
Scheduled
Dear Customer,

WHAT?

We will be carrying out a software upgrade to the F5 Loadbalancer platform at our Milton Keynes data centre.

To mitigate impact to service, we will be failing over to an upgraded F5 which is a sub second process. This will result in a reset of any current connections as the device fails-over. Reset connections will be re-established through the active device.

WHY?
This is part of our regular software update cycle to ensure security and stability.

WHEN?
The maintenance will take place during the following window:
Start: 10/06/2020 22:00 BST
End: 11/06/2020 01:00 BST

The all-clear notification will be sent as soon as the work has been completed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Jun 10, 2020 - 21:05 BST