2020-2036 Shared Mailfarm Services - Emergency Maintenance Notification 10/06/2020 23:00 BST - 11/06/2020 01:00 BST
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Jun 11, 2020 - 01:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 10, 2020 - 23:20 BST
Scheduled
Dear Customer,

WHAT?

Pulsant engineers will be carrying out remedial/improvement work to the loadbalancing platform which supports the shared mailfarm services SMTP/POP/IMAP/WEBMAIL (mail.lumison.net, smtp.lumison.net, webmail.lumison.net)

This work will result in a reset of any current connections as the work is carried out. The expected outage of each of the services is not expected to exceed five minutes

WHY?
This is to improve connectivity and stabilise the platform.

WHEN?
The maintenance will take place during the following window:
Start: 10/06/2020 23:00 BST
End: 11/06/2020 01:00 BST

The all-clear notification will be sent as soon as the work has been completed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Jun 10, 2020 - 17:32 BST
This scheduled maintenance affected: ISP Services (Shared Mail Farm).