Pulsant engineers will be carrying out remedial/improvement work to the loadbalancing platform which supports the shared mailfarm services SMTP/POP/IMAP/WEBMAIL (mail.lumison.net, smtp.lumison.net, webmail.lumison.net)
This work will result in a reset of any current connections as the work is carried out. The expected outage of each of the services is not expected to exceed five minutes
This is to improve connectivity and stabilise the platform.
The maintenance will take place during the following window:
Start: 10/06/2020 23:00 BST
End: 11/06/2020 01:00 BST
The all-clear notification will be sent as soon as the work has been completed.
If you have any questions, please raise a ticket by emailing firstname.lastname@example.org
or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this may cause.
Pulsant Support Team
0345 119 9999