CHG0042593 - Monitoring Platform Maintenance
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Dec 07, 2023 - 18:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 06, 2023 - 10:00 GMT
Scheduled
Dear Client,

Please be aware of the following planned maintenance window for our Monitoring Platform.

WHAT

In keeping with the vendors recommendations we will be carrying out scheduled maintenance of our monitoring systems.

WHY

This is part of ongoing upgrades of our monitoring platform to provide increased resiliency and performance.

WHEN?
The maintenance will take place during the following window:

Start: 06/12/2023 @ 10:00 BST
End: 07/12/2023 @ 18:00 BST

SERVICE IMPACT NONE

There will be no planned service impact, this is an advisory note, as there will be reduced visibility of infrastructure performance metrics.


Please note that during this period it is essential to highlight any potential performance issues via the Client Services Team.

A completed notification will be sent out once the works have been completed and normal service has resumed for each maintenance window. If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted Nov 27, 2023 - 16:32 GMT
This scheduled maintenance affected: Managed Networks (Cloud Connect, Maidenhead, Medway, Milton Keynes, Newcastle, Newbridge, Reading, South Gyle, South London, South Yorkshire, Leased Lines, xDSL Services, IP Transit, Data Centre Failover, Content Delivery Network (CDN), Cloud Fabric, Data Centre Connect, Metro Connect, Optical Connect) and Managed Cloud (Azure, AWS, Cloud Storage Edinburgh, Cloud Storage Milton Keynes, Cloud Storage Newcastle Central, Cloud Storage Newcastle East, Cloud Storage Reading, Managed Office 365, Pulsant Enterprise Cloud (PEC) Edinburgh, Pulsant Enterprise Cloud (PEC) Milton Keynes, Pulsant Enterprise Cloud (PEC) Newcastle Central, Pulsant Enterprise Cloud (PEC) Newcastle East, Pulsant Enterprise Cloud (PEC) Reading, Cloud Desktop Milton Keynes, Cloud Desktop Edinburgh, Email Security Services).