CHG0061673 - Planned Maintenance - Pulsant Cloud Veeam Backup Platform

Scheduled for Sep 10, 10:00 - 17:00 BST

Update

We will be undergoing scheduled maintenance during this time.
Posted Aug 27, 2026 - 13:22 BST

Scheduled

Dear Client,

WHAT
Pulsant engineers will be upgrading the Pulsant Cloud Newcastle NE-1 Veeam Backup Platform as part of our ongoing Product Development and Maintenance Program in accordance to Vendor guidelines.

SERVICE IMPACT
During the maintenance window there will be an expected interruption to service availability between 10:00 - 17:00 affecting both Backups and Restores.

WHY
This work is part of the ongoing Product Development and Maintenance Program and recommended by the Vendor ensuring the latest product fixes and features are available.

WHEN
Work is scheduled to be carried out during the following maintenance window:

Start: Thursday 10th September 2026 at 10:00 BST
End: Thursday 10th September 2026 at 17:00 BST

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted Aug 27, 2026 - 13:17 BST
This scheduled maintenance affects: Managed Cloud (Pulsant Cloud LN-1 Croydon, Pulsant Cloud SC-1 Edinburgh, Pulsant Cloud NE-1 Newcastle).