CHG0052084 - Planned Maintenance - Pulsant Veeam Backup Platforms

Scheduled for Apr 17, 10:00 - 16:00 BST

Scheduled

Dear Client,

WHAT
Pulsant engineers will be upgrading the Pulsant Cloud Veeam and Veeam MSP Backup Platforms as part of our ongoing Product Development and Maintenance Program in accordance to Vendor guidelines.

SERVICE IMPACT
During the maintenance window there will be an expected interruption to service availability between 10:00 - 16:00 affecting both Backups and Restores.

WHY
This work is part of the ongoing Product Development and Maintenance Program and recommended by the Vendor ensuring the latest product fixes and features are available.

WHEN
Work is scheduled to be carried out during the following maintenance window:

Start: Thursday 17th April 2025 at 10:00 BST
End: Thursday 17th April 2025 at 16:00 BST

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted Apr 02, 2025 - 14:25 BST
This scheduled maintenance affects: Business Continuity (Cloud Backup (Veeam) Edinburgh, Cloud Backup (Veeam) Milton Keynes) and Managed Cloud (Pulsant Cloud NE-1 Newcastle).