TVHC1 Intermittent Access

Incident Report for Pulsant Service

Resolved

We have been monitoring this and have seen no further issues.

Posted May 20, 2020 - 08:33 BST

Update

The environment has been stabilized and there have been no drop outs since 17:50, we will continue to monitor.

Posted May 19, 2020 - 18:55 BST

Update

Engineers are continuing to investigate and monitor traffic.

Posted May 19, 2020 - 18:02 BST

Monitoring

Engineers have made adjustments to access control lists to reduce unwanted traffic and are monitoring the situation

Posted May 19, 2020 - 17:33 BST

Investigating

Pulsant have been alerted to intermittent access issues at TVHC1.
Engineers are actively investigating this and are seeing high CPU usage on distribution switches.

Posted May 19, 2020 - 16:58 BST

This incident affected: Managed Networks (Reading).