CHG0047709 - Patching - EDI3 Asigra N+1 Clusters
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Jul 17, 2024 - 16:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 17, 2024 - 13:00 BST
Update
We will be undergoing scheduled maintenance during this time.
Posted Jul 01, 2024 - 14:07 BST
Scheduled
Dear Client,

WHAT
Per Vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.

SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.

WHY
This work is part of the ongoing Product Development and Maintenance Program and recommended by the Vendor, ensuring the latest product fixes and features are available.

WHEN
Work is scheduled to be carried out during the following maintenance window:

Start: Wednesday 17th July 2024 at 13:00 BST
End: Wednesday 17th July 2024 at 16:00 BST

If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted Jul 01, 2024 - 14:02 BST
This scheduled maintenance affected: Business Continuity (Cloud Backup (Asigra) Edinburgh).