CHG0056895 - Planned Maintenance - SC-1 Asigra N+1 Clusters

Scheduled for Jan 21, 13:00 - 16:00 GMT

Scheduled

Dear Client,

WHAT
Per vendor guidelines, Pulsant engineers will upgrade the Edinburgh Asigra Cloud Platform as part of our ongoing Product Development and Maintenance Program.

SERVICE IMPACT
During the maintenance window, there will be an expected interruption to service availability between 13:00 - 16:00 affecting both Backups and Restores.

WHY
This work is part of the ongoing Product Development and Maintenance Program and is recommended by the vendor to ensure the latest product fixes and features are available.

WHEN
Work is scheduled to be carried out during the following maintenance window:

Start: Wednesday 21st January 2026 at 13:00 GMT
End: Wednesday 21st January 2026 at 16:00 GMT

If you have any questions, please raise a ticket by emailing [support@pulsant.com](mailto:support@pulsant.com) or by calling our support team directly.

Regards,
Pulsant Support Team
0345 1199 999
Posted Jan 06, 2026 - 13:45 GMT
This scheduled maintenance affects: Business Continuity (Cloud Backup (Asigra) Edinburgh).