CHG0057413 - Planned Maintenance - Pulsant Cloud - Morpheus management platform.

Scheduled for Feb 16, 18:00 - 20:00 GMT

Scheduled

Dear client,

WHAT?
Pulsant engineers will be performing maintenance upon Pulsant Cloud Morpheus managment platform. This platform provides cloud account managment capabilities via publicly accessible https://cmp.pulsant.com URL.

This is an At Risk notification, there will be a short interruption to the service so temporary service outage is expected as part of this maintenance however this work will not affect or disrupt in any way client infrastructure running on Pulsant Cloud. Only the Pulsant Cloud managment interface will be affected during the maintenance period.

WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.

WHEN?
The maintenance will take place during the following window:

Start: 16/02/2026 18:00 GMT
End: 16/02/2026 20:00 GMT

If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Jan 30, 2026 - 13:56 GMT
This scheduled maintenance affects: Managed Cloud (Pulsant Cloud LN-1 Croydon, Pulsant Cloud SC-1 Edinburgh, Pulsant Cloud NE-1 Newcastle).