CHG0052439 - LN-1 - Disable Oneview Port Protection feature

Scheduled Maintenance Report for Pulsant Service

Completed

The scheduled maintenance has been completed.
Posted May 13, 2025 - 04:00 BST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 12, 2025 - 22:00 BST

Scheduled

Dear Client

Please be aware of the following planned maintenance window to the Pulsant Cloud Platform in LN-1.

WHAT
HPE OneView Network Loop Protection will be disabled on the Synergy Frame Logical Interconnects.

SERVICE IMPACT
There is the possibility that network traffic flow will be momentarilly interrupted when the feature is disabled.

WHY
Loop protection has previously returned false positive results, causing undue outages to service.
The architecture of the platform negates the necessity for loop protection, thus it can be disabled without cause for concern.

WHEN
The maintenance window is scheduled for 12th May at 22:00 for 6 hours.

Please contact Support@pulsant.com if you have any questions about the impact to your services.

Regards,
Pulsant Support Team
0345 119 9999
Posted Apr 28, 2025 - 10:29 BST
This scheduled maintenance affected: Managed Cloud (Pulsant Cloud LN-1 Croydon).