My Pulsant
CHG0061917 - Pulsant Backup Service Impact Notification SC-1
Scheduled for Sep 23, 11:00 - 13:00 BST
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Scheduled
Dear client,
WHAT?
Pulsant Network Engineers will be working upon the Backup storage platform in SC-1. Our 1st attempt failed but rolled back successfully as we attempted to move over to our new edge fabric. Out engineers located the possible issue and are attempting on the new date below.
These storage systems provide backup services to Cloud services as well as dedicated client solutions.
A small outage will be seen as work is completed on the platforms.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 23/09/2026 11:00 BST
End: 23/09/2026 13:00 BST
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
WHAT?
Pulsant Network Engineers will be working upon the Backup storage platform in SC-1. Our 1st attempt failed but rolled back successfully as we attempted to move over to our new edge fabric. Out engineers located the possible issue and are attempting on the new date below.
These storage systems provide backup services to Cloud services as well as dedicated client solutions.
A small outage will be seen as work is completed on the platforms.
WHY?
This is part of ongoing maintenance of our platforms, which include software updates and infrastructure changes.
WHEN?
The maintenance will take place during the following window:
Start: 23/09/2026 11:00 BST
End: 23/09/2026 13:00 BST
If you have any questions, please raise a case by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
This scheduled maintenance affects: Business Continuity (Cloud Backup (Asigra) Edinburgh, Cloud Backup (Veeam) Edinburgh).