CHG0057644 - Planned at Risk Network Maintenance in Edinburgh SC-2 IP Fabric - Tuesday 21/04/2026 2000 BST - 2300 BST

Scheduled for Apr 21, 20:00 - 23:00 BST

Scheduled

Dear Client,

Please be aware of the following planned network maintenance.

What:
As part of Pulsant's lifecycle management, the Network Infrastructure team will be performing a core network maintenance on our IP Fabric switches located in Edinburgh SC-2. As with any maintenance activity, there is an element of risk, although there is no expected impact to service for resilient services. Pulsant recommends clients test and confirm their failover configuration is setup correctly in advance of the maintenance. Pulsant engineers will extend the post maintenance monitoring window to provide additional support for the monitoring team.

Why:
This work is required to upgrade the software on our switching fabric at the recommendation of the vendor and is in keeping with Pulsant device lifecycle policy.

When:
The maintenance will take place during the following window:

Start: Tuesday 21/04/2026 2000 BST
End: Tuesday 21/04/2026 2300 BST

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly. Additionally, if you would like to upgrade to a resilient service, please contact your account manager.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Apr 07, 2026 - 10:38 BST
This scheduled maintenance affects: Edge Fabric (Edge Fabric - SC-2 - Edinburgh).