2021-2335 Emergency Colocation Network Maintenance Milton Keynes 18/01/2021 23:00 - 19/01/2021 01:00
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Jan 19, 2021 - 01:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2021 - 23:00 GMT
Scheduled
Dear Customer

WHAT?
Pulsant engineers have identified a component failure within a device in our Milton Keynes distribution layer and this requires a hardware replacement. Customers serviced by this component have no resilience until this is replaced. Customers that are serviced by this device will be AT RISK of loss of resilience while the maintenance is carried out.

WHY?
This is required to restore resilience.

WHEN?
The maintenance will take place during the following window:
Start: 18/01/2021 23:00 GMT
End: 19/01/2021 01:00 GMT

The all-clear notification will be sent as soon as the work has been completed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Jan 18, 2021 - 16:42 GMT
This scheduled maintenance affected: Managed Networks (Milton Keynes).