This incident has been resolved.

Pulsant engineers are continuing to monitor, if you think you are still affected please call 03451199999

Engineers have now identified a switch in a switchstack and this has been isolated, customer solutions should now be coming back online.

Engineers are continuing to work on the issue, links and switches are being isolated in turn to identify the problem.

Switch Isolation has not resolved the issue, diagnostics are ongoing.

The majority of Newcastle Central Datacentre remains up, a small segment is affected, and a switch is being isolated as part of the diagnostic process.

Engineers have received alerts on network issues in Newcastle Central Datacentre.