My Pulsant
2020-2081 Emergency Loadbalancer Upgrade, Milton Keynes DC,9/07/2020 22:00 BST
Scheduled Maintenance
Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
WHAT?
We will be carrying out a software upgrade to the F5 Loadbalancer platform at our Milton Keynes data centre.
To mitigate impact to service, we will be failing over to an upgraded F5 which is a sub second process. This will result in a reset of any current connections as the device fails-over. Reset connections will be re-established through the active device.
WHY?
This is part of an emergency software update to ensure security.
WHEN?
The maintenance will take place during the following window:
Start: 09/07/2020 22:00 BST
End: 09/07/2020 22:30 BST
The all-clear notification will be posted as soon as the work has been completed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
We will be carrying out a software upgrade to the F5 Loadbalancer platform at our Milton Keynes data centre.
To mitigate impact to service, we will be failing over to an upgraded F5 which is a sub second process. This will result in a reset of any current connections as the device fails-over. Reset connections will be re-established through the active device.
WHY?
This is part of an emergency software update to ensure security.
WHEN?
The maintenance will take place during the following window:
Start: 09/07/2020 22:00 BST
End: 09/07/2020 22:30 BST
The all-clear notification will be posted as soon as the work has been completed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.
Regards,
Pulsant Support Team
0345 119 9999
This scheduled maintenance affected: Managed Networks (Milton Keynes).