Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 13, 2017 - 22:00 BST
Scheduled
Dear Customer
What:
Pulsant will be performing a core network maintenance to upgrade the software on the distribution/SDN switches at Reading TVHC1/TVHC2. This work will involve a reload of each switch individually, your IP transit and local switch connections will fail over to secondary links during this time. There is no expected disruption to network traffic.
Why:
This work is essential to apply the latest security fixes and to correct a known issue.
When:
The maintenance will take place during the following window:
Start: Wednesday 13th September 2017 22:00 BST
End: Thursday 14th September 2017 02:00 BST
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.