All Systems Operational
Scheduled Maintenance
Planned network maintenance - Reading Jan 30, 22:00 - Jan 31, 06:00 GMT
What:
Pulsant will be performing a core network maintenance to upgrade the software on the distribution/SDN switches at Reading TVHC1 / TVHC2 data centres. This work will involve two reloads of each switch within our fabric, your IP transit and local switch connections will fail over to secondary links during this time. There is expected to be no disruption to network traffic.

Why:
This work is required to apply the latest security fixes and allow for additional capacity to be added.

When:
The maintenance will take place during the following window:

Start: Monday 30th January 2016 22:00 GMT
End: Tuesday 31st January 2016 06:00 GMT

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team

0845 1199 999
Posted on Jan 16, 14:03 GMT
Past Incidents
Jan 20, 2017

No incidents reported today.

Jan 19, 2017

No incidents reported.

Jan 18, 2017

No incidents reported.

Jan 17, 2017

No incidents reported.

Jan 16, 2017
Completed - The scheduled maintenance has been completed.
Jan 16, 19:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 16, 12:00 GMT
Scheduled - Dear customer,

WHAT?
Pulsant Engineers will be making changes to storage platforms in Edinburgh. These storage systems provide services to Cloud services in Edinburgh as well as to dedicated solutions.

No interruption to normal operation is expected.

WHY?
This is part of ongoing improvement of our storage platform, which includes infrastructure changes.

WHEN?
The maintenance will take place during the following window:
Start : 16/01/2017 12:00 GMT
End : 16/01/2017 19:00 GMT

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0845 119 9999
Jan 9, 16:23 GMT
Jan 15, 2017

No incidents reported.

Jan 14, 2017

No incidents reported.

Jan 13, 2017

No incidents reported.

Jan 12, 2017

No incidents reported.

Jan 11, 2017
Resolved - There has been no further interruption to mains power.
Jan 11, 15:39 GMT
Monitoring - Momentary interruption to mains power at Newbridge. Scottish Power Energy Networks have confirmed a fault on their equipment and are investigating. No loss of power to any Pulsant or customer systems or services. No further interruptions are anticipated.
Jan 11, 09:28 GMT
Jan 10, 2017

No incidents reported.

Jan 9, 2017
Resolved - This issue has now been resolved.
Jan 9, 10:55 GMT
Identified - We are currently seeing issues with sites hosted with 123-reg.
Jan 6, 11:47 GMT
Jan 8, 2017

No incidents reported.

Jan 7, 2017

No incidents reported.