All Systems Operational
Core Network Operational
90 days ago
100.0 % uptime
Today
Amsterdam Network   Operational
Boston Network   Operational
Dallas Network   Operational
Maidenhead Network   Operational
Milton Keynes Network   Operational
Newbridge Network   Operational
Reading Network   Operational
South Gyle Network   Operational
South London Network   Operational
Transit Provider   Operational
Newcastle Network   Operational
90 days ago
100.0 % uptime
Today
Cloud Services Operational
Backup   Operational
Compute   Operational
Storage   Operational
Power Supply Operational
Glasgow   Operational
Maidenhead   Operational
Medway   Operational
Milton Keynes   Operational
Newbridge   Operational
Newcastle Central   Operational
Newcastle East   Operational
Reading Cadogan House   Operational
Reading TVHC1   Operational
Reading TVHC2   Operational
South Gyle   Operational
South London   Operational
Yorkshire   Operational
Environmental Cooling Operational
Glasgow   Operational
Maidenhead   Operational
Medway   Operational
Milton Keynes   Operational
Newbridge   Operational
Newcastle Central   Operational
Newcastle East   Operational
Reading Cadogan House   Operational
Reading TVHC1   Operational
Reading TVHC2   Operational
South Gyle   Operational
South London   Operational
Yorkshire   Operational
ISP Services Operational
90 days ago
100.0 % uptime
Today
Shared Mail Farm   ? Operational
Shared Web Hosting - Linux   ? Operational
Shared Web Hosting - Microsoft   ? Operational
Shared Database Hosting   ? Operational
DSL Services   ? Operational
Leased Lines   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 16, 2018

No incidents reported today.

Dec 15, 2018

No incidents reported.

Dec 14, 2018

No incidents reported.

Dec 13, 2018

No incidents reported.

Dec 12, 2018

No incidents reported.

Dec 11, 2018

No incidents reported.

Dec 10, 2018

No incidents reported.

Dec 9, 2018

No incidents reported.

Dec 8, 2018

No incidents reported.

Dec 7, 2018

No incidents reported.

Dec 6, 2018
Completed - The scheduled maintenance has been completed.
Dec 6, 06:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 22:00 GMT
Scheduled - Dear Customer,
Please be aware of the following planned maintenance window for UPS Maintenance at our Maidenhead Pulsant 2/3 Facility only.


WHAT
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out scheduled UPS maintenance at our at our Maidenhead Pulsant 2/3 Facility only.

SERVICE IMPACT
NONE - There will be no planned service impact, this is an advisory note, as there will be reduced UPS resilience whilst the maintenance is being carried out.
Power will remain unaffected to customer racks, but with reduced resiliency during the maintenance period.
However to bring the unit(s) back on line there will be an element of switching that needs to be done hence an "At Risk" notification is being sent out.
The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.

WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.
Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the datacentre management team throughout.

WHEN
Work is scheduled to be carried out during the following maintenance window:

Wednesday 5th December 2018 commencing at 22.00 GMT and ending by 06.00 GMT on Thursday 6th December.

The "At Risk" window will be kept to an absolute minimum and the UPS systems will be returned to full resilience at the earliest opportunity.
A completed notification will be sent out once the works have been completed and normal service has resumed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Regards,
Pulsant Support Team
0845 1199 999
Dec 5, 17:06 GMT
Completed - The scheduled maintenance has been completed.
Dec 6, 03:00 GMT
Update - Pulsant engineers are investigating alerts relating to a few hosts that consume storage from the device that is under maintenance
Dec 6, 01:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 22:00 GMT
Scheduled - Services Affected / Facility:
Storage Platform Reading

Incident or Maintenance Description:

WHAT? Pulsant Engineers will be making changes to storage platforms in Reading.
These storage systems provide services to Cloud services as well as dedicated solutions.

WHY? This is part of ongoing maintenance of our storage platform,
which includes software updates and infrastructure changes.

Impact On Services: During the above planned maintenance, there is an increased risk to storage platform availability.
Due to the redundant nature of the systems no interruption is expected.
Nov 20, 12:46 GMT
Dec 4, 2018

No incidents reported.

Dec 3, 2018

No incidents reported.

Dec 2, 2018

No incidents reported.