All Systems Operational
Core Network Operational
Transit Provider Operational
Maidenhead Network Operational
Milton Keynes Network Operational
Reading Network Operational
South London Network Operational
South Gyle Network Operational
Newbridge Network Operational
Cloud Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2017

No incidents reported today.

May 26, 2017
Resolved - Service has now returned to normal and the network is stable. As such this incident is now masked as resolved.

Our engineers are continuing to work with multiple external parties on a root cause analysis.

A full RFO will be provided on request to all affected customers once the investigation concludes.

Please accept our apologies for any inconvenience caused.
May 26, 17:12 BST
Monitoring - Our engineers have now isolated the network at our PoP in Telehouse East. Traffic is now re-routing through alternate paths and service is currently resuming.
May 26, 16:38 BST
Update - This incident has now been extended to both South London and Milton Keynes facilities.
Our engineers have identified the cause as being BGP related and working on a fix.
May 26, 16:07 BST
Identified - This incident has now been extended to the Milton Keynes facility.
Our engineers have identified the cause as being BGP related and working on a fix.
May 26, 16:00 BST
Investigating - What
The following notification applies to network services at the Pulsant Maidenhead facility.
We are currently investigating network connectivity issues which may be impacting multiple customers.

When
Identified: 15:36
Next Update: No later than 30 minutes.

Why
Our Engineers are currently looking into the matter

Please accept our sincere apologies for any inconvenience this issue is causing.
May 26, 15:47 BST
May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017

No incidents reported.

May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017

No incidents reported.

May 16, 2017

No incidents reported.

May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.