Emergency Network Maintenance Reading 18:00 and 20:00 BST 15th May 2019 *AT-RISK*
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted 2 months ago. May 15, 2019 - 20:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 2 months ago. May 15, 2019 - 18:00 BST
Scheduled
Dear Customer,

The following notification applies to Network services at the Pulsant Reading (TVHC1/TVHC2) facilities.

What: Following a partial network outage yesterday (14th May 2019) we require to carry out Emergency maintenance to correct the underlying fault affecting the above Data Centres between 18:00 and 20:00 BST 15th May 2019

Why: This is to correct network configuration which is not consistent across all routers in the Reading segment of the network.

When: Between 18:00 and 20:00 BST Wednesday 15th May 2019

To mitigate risk, Pulsant has scheduled for these works to be carried out at the end of the working day.

The At-Risk window will be kept to an absolute minimum and there is no outage expected.

Pulsant thank you for your patience, understanding and continued support.

Regards,
Pulsant Support Team
0345 119 9999
Posted 2 months ago. May 15, 2019 - 14:56 BST
This scheduled maintenance affected: Core Network (Reading Network).