My Pulsant
2018-1289 - Service and Maintenance of BCM System - Remedial Work - at our South London Facility Data Hall 1 only
Scheduled Maintenance
Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Customer,
Please be aware of the following planned maintenance window for essential Maintenance on our Branch Circuit Monitoring System at our South London facility Data Hall 1 only.
WHAT
In line with the manufacturers recommendations and following our stringent Planned Preventative Maintenance regime we are planning to undertake maintenance and servicing on our BCM system on site. After the successful completion of the initial planned maintenance and associated works carried out in November and December, we are now working towards completing all the remaining remedial works identified.
SERVICE IMPACT
NONE - There will be no planned service impact during these remedial works.
However it will be necessary to remove the front panel of associated and identified Distribution Boards to undertake the necessary remedial works on the branch circuit monitoring systems.
Whilst this panel is being removed and the remedial works carried out, there is a low risk of a potential trip of individual breakers, hence an At Risk notification being sent out to inform our customers accordingly.
Only one distribution board will be worked on at any one time and all works are being carried out by a specialist contractor but overseen by the Data Centre team throughout. RAMS have been submitted and approved and planned to mitigate risk as far as practicable.
WHY
These identified remedial works complete the project of inspection, maintenance and servicing of the power monitoring system for the facility and forms an important part of our maintenance regime. As part of these works any software/firmware updates will also be applied where identified.
WHEN
Work is scheduled to be carried out during the following maintenance window:
A FEED Supply Boards: - Saturday 10th February 2018.
B FEED Supply Boards: - Sunday 11th February 2018.
The maintenance window will be between 09:00 GMT and 17:00 GMT each day
A completed notification will be sent out once the works have been completed and normal service has resumed for each day.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0845 1199 999
Please be aware of the following planned maintenance window for essential Maintenance on our Branch Circuit Monitoring System at our South London facility Data Hall 1 only.
WHAT
In line with the manufacturers recommendations and following our stringent Planned Preventative Maintenance regime we are planning to undertake maintenance and servicing on our BCM system on site. After the successful completion of the initial planned maintenance and associated works carried out in November and December, we are now working towards completing all the remaining remedial works identified.
SERVICE IMPACT
NONE - There will be no planned service impact during these remedial works.
However it will be necessary to remove the front panel of associated and identified Distribution Boards to undertake the necessary remedial works on the branch circuit monitoring systems.
Whilst this panel is being removed and the remedial works carried out, there is a low risk of a potential trip of individual breakers, hence an At Risk notification being sent out to inform our customers accordingly.
Only one distribution board will be worked on at any one time and all works are being carried out by a specialist contractor but overseen by the Data Centre team throughout. RAMS have been submitted and approved and planned to mitigate risk as far as practicable.
WHY
These identified remedial works complete the project of inspection, maintenance and servicing of the power monitoring system for the facility and forms an important part of our maintenance regime. As part of these works any software/firmware updates will also be applied where identified.
WHEN
Work is scheduled to be carried out during the following maintenance window:
A FEED Supply Boards: - Saturday 10th February 2018.
B FEED Supply Boards: - Sunday 11th February 2018.
The maintenance window will be between 09:00 GMT and 17:00 GMT each day
A completed notification will be sent out once the works have been completed and normal service has resumed for each day.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0845 1199 999