2020-2278 - Emergency Network Maintenance - South Gyle SDN/Cloud - 22:00 25th Nov
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Nov 25, 2020 - 22:53 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 25, 2020 - 22:00 GMT
Scheduled
Dear Customer,

WHAT?
Pulsant engineers have identified an issue within our SDN switching fabric which requires the reload of two switches to resolve. No outage is expected.

WHY?
This is required to correct a traffic forwarding problem identified by Pulsant engineers.

WHEN?
The maintenance will take place during the following window:
Start: 25/11/2020 22:00 GMT
End: 26/11/2020 00:00 GMT

The all-clear notification will be sent as soon as the work has been completed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Nov 25, 2020 - 15:56 GMT