2021-2329 Newcastle Central Shared Firewall Migration
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Jan 16, 2021 - 16:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 16, 2021 - 09:00 GMT
Scheduled
Dear Customer,

WHAT?
As part of device lifecycle management, customers on shared firewalls in Newcastle Central will be moved to new devices, this migration will require interruption to service and will be kept to a minimum.

WHY?
This is part of ongoing device lifecycle replacement programs.

WHEN?
The maintenance will take place during the following window:

Start: 16/02/2021 09:00 GMT
End: 16/02/2021 16:00 GMT

Please note, no customer is expected to have an outage longer than 45 minutes within the above window.

If you have any questions, or believe an outage after this window could be related to the work, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team

0845 119 9999
Posted Jan 16, 2021 - 06:51 GMT
This scheduled maintenance affected: Managed Networks (Newcastle).