2021-2318 Pulsant Enterprise Cloud Maintenance - PEC4 MKN1,EDI3,RDG3
Scheduled for Feb 13, 08:00 GMT  -  Feb 14, 19:00 GMT
Scheduled
Dear customer,

WHAT?
As part of ongoing performance and reliability improvements, the cloud support team will be carrying out upgrades to the Pulsant Enterprise Cloud infrastructure. This maintenance is for the environment in MKN1,EDI3 and RDG3, this also includes the Cloud web interface for all sites.

No interruption to normal operation of your Virtual Machines (VMs) is expected.

During the maintenance window, the Customer Cloud Management interface, accessible via the web, will be unavailable for short periods of time.

WHY?
This is part of ongoing maintenance of our cloud platform, which includes software updates and infrastructure changes.

WHEN?
The maintenance will take place during the following window:

Start: 13/02/2021 08:00 GMT
End: 14/02/2021 18:00 GMT

Please note no work will be carried out between 13/02/2021 19:00 and 14/02/2021 08:00

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team

0845 119 9999
Posted Jan 13, 2021 - 14:51 GMT
This scheduled maintenance affects: Managed Cloud (Pulsant Enterprise Cloud (PEC) Edinburgh, Pulsant Enterprise Cloud (PEC) Milton Keynes, Pulsant Enterprise Cloud (PEC) Reading).