My Pulsant
2017-1551 - Planned UPS Maintenance - Cadogan House Datacentre, Reading
Scheduled Maintenance
Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Customer,
Please be aware of the following planned maintenance window:
WHAT
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out scheduled UPS maintenance at our Reading Cadogan House datacentre.
SERVICE IMPACT
None expected - Only one UPS module will be worked on at any one time. However, due to the nature of this work, power will be deemed "At Risk" for a portion of the maintenance window.
The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.
WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.
Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the Datacentre management team throughout.
WHEN
Work will commence during the following maintenance windows:
Thursday 2nd November 2017, starting at 2100GMT and ending by 0500GMT on Friday 3rd November
and
Monday 6th November 2017, starting at 2100GMT and ending by 0500GMT on Tuesday 7th November
The "At Risk" window will be kept to an absolute minimum and the UPS systems will be returned to full resilience at the earliest opportunity.
A completed notification will be sent out once the works have been completed and normal service has resumed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0845 1199 999
Please be aware of the following planned maintenance window:
WHAT
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out scheduled UPS maintenance at our Reading Cadogan House datacentre.
SERVICE IMPACT
None expected - Only one UPS module will be worked on at any one time. However, due to the nature of this work, power will be deemed "At Risk" for a portion of the maintenance window.
The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.
WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.
Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the Datacentre management team throughout.
WHEN
Work will commence during the following maintenance windows:
Thursday 2nd November 2017, starting at 2100GMT and ending by 0500GMT on Friday 3rd November
and
Monday 6th November 2017, starting at 2100GMT and ending by 0500GMT on Tuesday 7th November
The "At Risk" window will be kept to an absolute minimum and the UPS systems will be returned to full resilience at the earliest opportunity.
A completed notification will be sent out once the works have been completed and normal service has resumed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0845 1199 999