[Scheduled] Network Maintenance THM 21/06/2017 01:00-05:00 BST AT RISK : IN PROGRESS
Scheduled Maintenance Report for Pulsant Service
Completed
The maintenance has now been completed. Should you have any issues you think are related to the maintenance please let us know by email or phone support.
Posted Jun 21, 2017 - 02:43 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 21, 2017 - 01:00 BST
Scheduled
Dear Customer,

The following notification applies to MetroVlan/Leased Line/Datacentre Connect services in the Pulsant network.

What:
As part of Pulsant's program to apply updates to core routers, Pulsant will be applying updates to a core router where your MetroVlan/Leased Line terminates.

This will result in an interruption to service for MetroVlan/Leased Line/Datacentre Connect services during the time devices are reloaded within the maintenance window. Should you have a resilient MetroVlan/Leased Line this will impact only one connection at a time.

Maintenance activities carry a degree of risk which is why we announce these works to our customers with as much warning as possible. Our intention is to complete the maintenance with minimum or no impact to customers.

When:

Start: 21/06/2017 01:00 BST
End: 21/06/2017 05:00 BST

Why:
These are required to be applied to ensure future stability.

Should you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team on 0345 1199 999.

For your reference, please see our service status page for updates on incidents and planned maintenance. This can be found at http://status.pulsant.com

Please accept our sincere apologies for any inconvenience this maintenance may cause.

Regards,
Pulsant Support Team
0345 1199 999
Posted Jun 21, 2017 - 00:56 BST