My Pulsant
2017-1546 and 1547 - Service and Maintenance of BCM System at our South London Facility, Data Hall 1 only
Scheduled Maintenance
Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Dear Customer,
Please be aware of the following planned maintenance window for essential Maintenance on our Branch Circuit Monitoring System at our South London facility, Data Hall 1 only.
WHAT
In line with the manufacturers recommendations and following our stringent Planned Preventative Maintenance regime we are planning to undertake maintenance and servicing on our BCM system on site.
SERVICE IMPACT
NONE - There will be no planned service impact.
However it will be necessary to remove the front panel of each Distribution Board to undertake a physical check and undertake maintenance of the per-circuit monitoring.
These works will involve checking physical connections and confirming readings and applying any associated updates.
Whilst this panel is being removed and the checking of circuits, there is a low risk of a potential trip of individual breakers, hence an At Risk notification being sent out to inform our customers accordingly.
Only one distribution board will be worked on at any one time and all works are being carried out by a specialist contractor but overseen by the Data Centre team throughout. RAMS have been submitted and approved and planned to mitigate risk as far as practicable.
WHY
This inspection, maintenance and servicing of the power monitoring system forms an important part of our maintenance regime and ensures that the system is both working correctly, but also an opportunity to check the hardware and complete any remedial works as necessary including any updates.
WHEN
Work is scheduled to be carried out during the following maintenance window:
A FEED Supply Boards: - Saturday 4th November through to Sunday 5th November 2017.
B FEED Supply Boards: - Saturday 9th December through to Sunday 10th December 2017.
The maintenance window will be between 09:00GMT and 17:00GMT each day
A completed notification will be sent out once the works have been completed and normal service has resumed for each day.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0845 1199 999
Please be aware of the following planned maintenance window for essential Maintenance on our Branch Circuit Monitoring System at our South London facility, Data Hall 1 only.
WHAT
In line with the manufacturers recommendations and following our stringent Planned Preventative Maintenance regime we are planning to undertake maintenance and servicing on our BCM system on site.
SERVICE IMPACT
NONE - There will be no planned service impact.
However it will be necessary to remove the front panel of each Distribution Board to undertake a physical check and undertake maintenance of the per-circuit monitoring.
These works will involve checking physical connections and confirming readings and applying any associated updates.
Whilst this panel is being removed and the checking of circuits, there is a low risk of a potential trip of individual breakers, hence an At Risk notification being sent out to inform our customers accordingly.
Only one distribution board will be worked on at any one time and all works are being carried out by a specialist contractor but overseen by the Data Centre team throughout. RAMS have been submitted and approved and planned to mitigate risk as far as practicable.
WHY
This inspection, maintenance and servicing of the power monitoring system forms an important part of our maintenance regime and ensures that the system is both working correctly, but also an opportunity to check the hardware and complete any remedial works as necessary including any updates.
WHEN
Work is scheduled to be carried out during the following maintenance window:
A FEED Supply Boards: - Saturday 4th November through to Sunday 5th November 2017.
B FEED Supply Boards: - Saturday 9th December through to Sunday 10th December 2017.
The maintenance window will be between 09:00GMT and 17:00GMT each day
A completed notification will be sent out once the works have been completed and normal service has resumed for each day.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Regards,
Pulsant Support Team
0845 1199 999