Planned UPS Maintenance - Cadogan House Datacentre, Reading
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Oct 28, 2016 - 05:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 27, 2016 - 21:00 BST
Scheduled
WHAT
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out scheduled UPS maintenance at our Reading Cadogan House datacentre.

SERVICE IMPACT
None expected - Only one UPS module will be worked on at any one time. However, due to the nature of this work, power will be deemed "At Risk" for a portion of the maintenance window.

The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.

WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.

Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the Datacentre management team throughout.

WHEN
Work will commence during the following maintenance windows:

Thursday 27th October 2016, starting at 2100BST and ending by 0500BST on Friday 28th October 2016

The "At Risk" window will be kept to an absolute minimum and the UPS systems will be returned to full resilience at the earliest opportunity.

A completed notification will be sent out once the works have been completed and normal service has resumed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
Posted Oct 13, 2016 - 12:46 BST