Network Maintenance ADSL/NationalEFM/MetroVLAN/Datacentre Connect *INTERRUPTION TO SERVICE* 23rd June 2017 01:00 - 05:00 BST
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Jun 23, 2017 - 05:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 23, 2017 - 01:00 BST
Scheduled
The following notification applies to ADSL/NationalEFM/MetroVlan/Datacentre Connect services in the Pulsant network.

What:
As part of Pulsant's program to apply updates to core routers, Pulsant will be applying updates to a core router where your MetroVlan terminates.

This will result in an interruption to service for ADSL/NationalEFM/MetroVlan/Datacentre Connect services during the time devices are reloaded within the maintenance window. Should you have a resilient MetroVlan this will impact only one connection at a time.

Maintenance activities carry a degree of risk which is why we announce these works to our customers with as much warning as possible. Our intention is to complete the maintenance with minimum or no impact to customers.

When:

Start: 23/06/2017 01:00 BST
End: 23/06/2017 05:00 BST

Why:
These are required to be applied to ensure future stability.

Should you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team on 0345 1199 999.

For your reference, please see our service status page for updates on incidents and planned maintenance. This can be found at http://status.pulsant.com

Please accept our sincere apologies for any inconvenience this maintenance may cause.

Regards,
Pulsant Support Team
0345 1199 999
Posted Jun 23, 2017 - 00:41 BST