Pulsant Enterprise Cloud Scheduled Maintenance - (PEC2 in Reading and Milton Keynes)
Scheduled Maintenance Report for Pulsant Service
Completed
This maintenance will be re-scheduled.
Posted Aug 24, 2018 - 17:12 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 22, 2018 - 17:00 BST
Scheduled
Dear customer,

WHAT?
As part of ongoing performance and reliability improvements, the cloud support team will be carrying out upgrades to the Pulsant Enterprise Cloud infrastructure. This maintenance is for the environment in Reading and Milton Keynes and includes the Cloud web interface for all sites.

No interruption to normal operation of your Virtual Machines (VMs) is expected.
During the maintenance window, the Customer Cloud Management interface, accessible via the web, will be unavailable for short periods of time.

WHY?
This is part of ongoing maintenance of our cloud platform, which includes software updates and infrastructure changes.

WHEN?
The maintenance will take place during the following window:

17:00h - 03:00h daily from Wednesday August 22nd till Friday August 31st



If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.
Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team

0845 119 9999
Posted Aug 15, 2018 - 11:27 BST