2019-1612 - Planned network maintenance - Maidenhead DC 20th Feb 22:30 to 20th Feb 23:00
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted Feb 20, 2019 - 23:00 GMT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2019 - 22:30 GMT
Scheduled
Dear Customer,

WHAT?
Pulsant engineers will be performing a core network maintenance at our Maidenhead data centre. Pulsant IP Transit connections on the ex-poundhost network will be at risk for the duration of the maintenance however no outage is expected.

WHY?
To correct a routing problem with resiliency which affected some customers during a recent core maintenance window.

WHEN?
The maintenance will take place during the following window:

Start: Wednesday, February 20th at 22:30h GMT
End: Wednesday, February 20th at 23:00h GMT

The all-clear notification will be sent as soon as the work has been completed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

Please accept our sincere apologies for any inconvenience this may cause.

Regards,
Pulsant Support Team
0345 119 9999
Posted Feb 11, 2019 - 15:44 GMT
This scheduled maintenance affected: Managed Networks (Maidenhead).