Performance has returned to normal and the issue now resolved. Please contact the support teams should you have any further issues.
Posted Mar 06, 2019 - 16:49 GMT
Monitoring
Pulsant engineers have completed maintenance and performance is expected to return to normal. Engineers continue to closely monitor the service and a further update will be posted at 16:30
Posted Mar 06, 2019 - 15:36 GMT
Update
Pulsant engineers will be performing maintenance and implementing a fix between 15:00 and 15:30. A small interruption to service is expected during this maintenance window. A further update will be posted upon completion.
Posted Mar 06, 2019 - 14:54 GMT
Identified
Pulsant engineers have identified a slow storage link and are working to rectify the issue. A further update will be posted by 14:40
Posted Mar 06, 2019 - 13:45 GMT
Investigating
Pulsant engineers are investigating degraded performance with the Shared Mail Platform. Customers may experience slow performance or timeouts when accessing mailboxes over POP3, IMAP or Webmail.
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