My Pulsant
Planned UPS electronics board replacement - Cadogan House Datacentre, Reading
Scheduled Maintenance
Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
Please be aware of the following planned maintenance window:
WHAT
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out a planned electronics board replacement on one of the UPSes at our Cadogan House, Reading, datacentre.
SERVICE IMPACT
None - Only one UPS will be worked on. However, due to the nature of this work and some customers having single corded supplies to their racks, power will be deemed "At Risk" for a portion of the maintenance window.
The maintenance will be completed by a specialist 3rd party and the UPS will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.
WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.
During the recent planned UPS maintenance, it was identified that an electronics board on one of the UPS units serving Cadogan House was approaching end of life and would need to be replaced. Pulsant approved the replacement card and have arranged for it to be replaced as soon as practicable.
Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the Datacentre management team throughout.
WHEN
Work will commence during the following maintenance windows:
Tuesday 29th November 2016, starting at 2100GMT and ending by 2300GMT on the same day.
The "At Risk" window is anticipated to be less than one hour, and will be kept to an absolute minimum. The UPS system will be returned to full resilience at the earliest opportunity.
A completed notification will be sent out once the works have been completed and normal service has resumed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
WHAT
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out a planned electronics board replacement on one of the UPSes at our Cadogan House, Reading, datacentre.
SERVICE IMPACT
None - Only one UPS will be worked on. However, due to the nature of this work and some customers having single corded supplies to their racks, power will be deemed "At Risk" for a portion of the maintenance window.
The maintenance will be completed by a specialist 3rd party and the UPS will be fully tested prior to being returned to normal service. Complete power protection will be restored upon completion of the UPS maintenance.
WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.
During the recent planned UPS maintenance, it was identified that an electronics board on one of the UPS units serving Cadogan House was approaching end of life and would need to be replaced. Pulsant approved the replacement card and have arranged for it to be replaced as soon as practicable.
Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the Datacentre management team throughout.
WHEN
Work will commence during the following maintenance windows:
Tuesday 29th November 2016, starting at 2100GMT and ending by 2300GMT on the same day.
The "At Risk" window is anticipated to be less than one hour, and will be kept to an absolute minimum. The UPS system will be returned to full resilience at the earliest opportunity.
A completed notification will be sent out once the works have been completed and normal service has resumed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.