2019-1604 - Planned network maintenance - Telehouse Metro London PoP 6th Mar 21:00 to 7th Mar 02:00
Scheduled Maintenance Report for Pulsant Service
Completed
The following maintenance has been cancelled due to an ongoing incident in the Maidenhead/Milton Keynes part of the network, this work will be rescheduled and carried out at a later date.
Posted 5 months ago. Mar 06, 2019 - 18:47 GMT
Scheduled
Dear Customer,

WHAT?
Pulsant engineers will be performing core network maintenance at our Telehouse Metro London PoP. Pulsant IP Transit services will be at risk during the maintenance however no outage is expected, a short period of additional latency may be seen as routes reconverge to an alternative path.

WHY?
This maintenance is essential as part of Pulsants lifecycle management to replace hardware.

WHEN?
The maintenance will take place during the following window:

Start: Wednesday, March 6th at 21:00h GMT
End: Thursday, March 7th at 02:00h GMT

The outage window is expected to be around 22:00 after preliminary work has been completed.

The all-clear notification will be sent as soon as the work has been completed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

For your reference, please see our status page for updates on planned maintenance and service incidents. This can be found at http://status.pulsant.com.

We apologise for any inconvenience this may cause but it is crucial that we undertake the work as soon as is safely possible.

Regards,
Pulsant Support Team
0345 119 9999
Posted 5 months ago. Feb 15, 2019 - 16:26 GMT
This scheduled maintenance affected: Core Network (Maidenhead Network, Milton Keynes Network, Newbridge Network, South Gyle Network, South London Network, Transit Provider).