2019-1700 Planned network maintenance - South London DC 20/06/2019 18:00 to 21/06/2019 02:00
Scheduled Maintenance Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
Posted about 2 months ago. Jun 21, 2019 - 02:00 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 2 months ago. Jun 20, 2019 - 18:00 BST
Scheduled
WHAT?
Pulsant engineers will be performing a core network maintenance at our South London Data Centre. This work is to upgrade software on a distribution switch to add functionality as part of Pulsant's software review lifecycle.
IP Transit services in South London will be AT RISK during this window due to the loss of resiliency.

WHY?
This maintenance is part of Pulsant’s software review cycle

WHEN?
The maintenance will take place during the following window:

Start: Thursday, June 20th at 18:00 BST
End: Friday, June 21st at 02:00 BST

During the maintenance window, we would expect to run without resilience for no more than 10 minutes between 20:00 and 21:00, after which engineers will monitor, should any roll back be required within the window, another 10 minute period would apply.

The all-clear notification will be sent as soon as the work has been completed.

If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.

Regards,
Pulsant Support Team
0345 119 9999
Posted 2 months ago. Jun 13, 2019 - 17:51 BST
This scheduled maintenance affected: Core Network (South London Network).