My Pulsant
Change 2017-1582 Emergency Network Maintenance IP transit *AT RISK* 09 November 2017 22:00 - 0:01 GMT (Newbridge/South Gyle/Maidenhead/Milton Keynes/South London)
Scheduled Maintenance
Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
What:
Pulsant have been advised by the vendor to reload a core router to resolve a problem with routing metrovlan traffic.
At this time, we have a workaround in place whereby traffic is already re-routing through alternate paths. However during the reload, there will be a brief period of no more than 15 minutes where connectivity will have reduced resilience.
Maintenance activities carry a minimal degree of risk which is why we announce these works to our customers with as much warning as possible. Our intention is to complete the maintenance with no impact to customers.
When:
Start: Thursday 9th, November 22:00 GMT
End: Friday 10th, November 00:01 GMT
Why:
This is to resolve an issue where Metrovlan traffic unexpectedly stops routing on a leg of the pulsant network.
Should you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team on 0345 1199 999.
For your reference, please see our service status page for updates on incidents and planned maintenance. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this maintenance may cause.
Pulsant have been advised by the vendor to reload a core router to resolve a problem with routing metrovlan traffic.
At this time, we have a workaround in place whereby traffic is already re-routing through alternate paths. However during the reload, there will be a brief period of no more than 15 minutes where connectivity will have reduced resilience.
Maintenance activities carry a minimal degree of risk which is why we announce these works to our customers with as much warning as possible. Our intention is to complete the maintenance with no impact to customers.
When:
Start: Thursday 9th, November 22:00 GMT
End: Friday 10th, November 00:01 GMT
Why:
This is to resolve an issue where Metrovlan traffic unexpectedly stops routing on a leg of the pulsant network.
Should you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team on 0345 1199 999.
For your reference, please see our service status page for updates on incidents and planned maintenance. This can be found at http://status.pulsant.com
Please accept our sincere apologies for any inconvenience this maintenance may cause.