My Pulsant
Planned UPS Maintenance - TVHC Datacentre, Reading
Scheduled Maintenance
Report for Pulsant Service
Completed
The scheduled maintenance has been completed.
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Scheduled
WHAT
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out scheduled UPS maintenance at our Reading TVHC datacentre.
SERVICE IMPACT
None - The UPS systems are comprised of multiple resilient, parallel, modules. Only one module will be worked on at any one time to ensure power provided to customers is protected throughout the maintenance window. However, due to the nature of this work, power will be deemed "At Risk" for a portion of the maintenance window.
The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to the protected UPS Array. Complete power protection will be restored upon completion of the UPS maintenance.
WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.
Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the Datacentre management team throughout.
WHEN
Work will commence during the following maintenance window:
Monday 17th October 2016, starting at 2100BST and ending by 0500BST on Tuesday 18th October
Tuesday 18th October 2016, starting at 2100BST and ending by 0500BST on Wednesday 19th October
Wednesday 19th October 2016, starting at 2100BST and ending by 0500BST on Thursday 20th October
Thursday 20th October 2016, starting at 2100BST and ending by 0500BST on Friday 21st October
Monday 24th October 2016, starting at 2100BST and ending by 0500BST on Tuesday 25th October
Tuesday 25th October 2016, starting at 2100BST and ending by 0500BST on Wednesday 26th October
Wednesday 26th October 2016, starting at 2100BST and ending by 0500BST on Thursday 27th October
The "At Risk" window will be kept to an absolute minimum and the array will be returned to full resilience at the earliest opportunity.
A completed notification will be sent out once the works have been completed and normal service has resumed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.
In keeping with the manufacturer's recommendations and the Pulsant planned and preventative maintenance regime, we will be carrying out scheduled UPS maintenance at our Reading TVHC datacentre.
SERVICE IMPACT
None - The UPS systems are comprised of multiple resilient, parallel, modules. Only one module will be worked on at any one time to ensure power provided to customers is protected throughout the maintenance window. However, due to the nature of this work, power will be deemed "At Risk" for a portion of the maintenance window.
The maintenance will be completed by a specialist 3rd party and the UPS units will be fully tested prior to being returned to the protected UPS Array. Complete power protection will be restored upon completion of the UPS maintenance.
WHY
Pulsant follow a stringent Planned Preventative Maintenance regime. This work forms a major part of this regime.
Pulsant's specialist UPS contractors will be on site to complete the scheduled maintenance, supervised by the Datacentre management team throughout.
WHEN
Work will commence during the following maintenance window:
Monday 17th October 2016, starting at 2100BST and ending by 0500BST on Tuesday 18th October
Tuesday 18th October 2016, starting at 2100BST and ending by 0500BST on Wednesday 19th October
Wednesday 19th October 2016, starting at 2100BST and ending by 0500BST on Thursday 20th October
Thursday 20th October 2016, starting at 2100BST and ending by 0500BST on Friday 21st October
Monday 24th October 2016, starting at 2100BST and ending by 0500BST on Tuesday 25th October
Tuesday 25th October 2016, starting at 2100BST and ending by 0500BST on Wednesday 26th October
Wednesday 26th October 2016, starting at 2100BST and ending by 0500BST on Thursday 27th October
The "At Risk" window will be kept to an absolute minimum and the array will be returned to full resilience at the earliest opportunity.
A completed notification will be sent out once the works have been completed and normal service has resumed.
If you have any questions, please raise a ticket by emailing support@pulsant.com or by calling our support team directly.